Estefania Hernandez
Hesperia,CA
Overview
8
8
years of professional experience
Work History
Assessment Coordinator
California University of Science and Medicine
Colton, CA
09.2023 - Current
- Identified best practices in educational assessment and provided recommendations for implementation.
- Kept detailed records of supply inventory and testing materials needed.
- Managed and maintained behavioral and counseling case notes documenting plans, progress and interventions.
- Developed assessment and testing protocols for clients, facilitated and administered assessment activities, reviewed test metrics and recommended strategies to enhance performance.
- Reviewed current assessment practices to identify areas of improvement or enhancement.
- Maintained accurate records of all assessment activities including data collection, analysis, reporting.
- Reported infractions and issues with proctoring.
- Conducted pre-assessment activities such as data collection, analysis, and evaluation.
- Trained proctors in proper exam administration.
Intern
California University of Science and Medicine
Colton, CA
05.2023 - 08.2025
- Developed assessment and testing protocols for clients, facilitated and administered assessment activities, reviewed test metrics and recommended strategies to enhance performance.
- Scheduled standardized and specialized tests for students.
- Entered overall student data into Examsoft and Oasis.
- Reported infractions and issues with proctoring.
- Maintained confidentiality regarding student testing and case information.
- Helped faculty prepare tests and set up testing spaces.
- Made special accommodations for students with disabilities to complete tests in rooms where they felt comfortable.
- Prepared reports summarizing project progress and results for management review.
Office Coordinator/On-Site Supervisor
CorTech
El Monte/Fontana, CA
06.2021 - 04.2023
- Documented and routed business correspondence to manage office paperwork.
- Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
- Processed bi-weekly payroll for employees, accounting for all taxes, leave and special financial add-ons such as sales commissions.
Member Specialist
Sam’s Club
El Monte, CA
08.2020 - 06.2021
- Assisted in maintaining accurate records by verifying and updating member account information.
- Kept member service area clean and neat with well-stocked supplies and fliers.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases, locating items and signing up for rewards programs.
Volunteer
Reading Partners Program
Pasadena, CA
09.2017 - 05.2018
- Volunteered to help with special events and programs by checking in participants and giving directions.
- Engaged with others successfully using strong verbal and written communication skills.
- Built student self-confidence by working through stages of their reading levels and building positive reinforcement techniques.
- Recorded student progress and tutoring session details.
Internship Student
Vital Health Medical Group
La Puente, CA
09.2017 - 01.2018
- Shadowed staff and learned advanced work such updating patient charts and taking vitals.
- Helped nurse/front desk staff with writing correspondence, restocking supplies and other administrative needs.
- Handled incoming and outgoing mail for staff.
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
Education
Bachelor of Science - Health Science Administration
Cal State San Bernardino
San Bernardino, CASkills
- Account management
- Excellent team work skills
- Conflict resolution
- Bilingual - English/Spanish
Timeline
Assessment Coordinator
California University of Science and Medicine
09.2023 - Current
Intern
California University of Science and Medicine
05.2023 - 08.2025
Office Coordinator/On-Site Supervisor
CorTech
06.2021 - 04.2023
Member Specialist
Sam’s Club
08.2020 - 06.2021
Volunteer
Reading Partners Program
09.2017 - 05.2018
Internship Student
Vital Health Medical Group
09.2017 - 01.2018
Bachelor of Science - Health Science Administration
Cal State San Bernardino
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