Ainhoa G Ramirez Millan
Orlando
Summary
Passionate about creating a positive environment and delivering excellent service in any role. Quick to learn, dependable, and motivated to contribute to a team while balancing school responsibilities. Service-oriented Team Trainer passionate about team-building. Well-versed in adapting to new and challenging situations. Direct and honest leader with a disciplined approach.
Overview
1
1
year of professional experience
Work History
Customer Service Team Trainer
Whole Foods Supermarket
Orlando
02.2025 - Current
- Strong communication, leadership, and problem-solving skills.
- Ability to multitask in a fast-paced, team-oriented environment.
- Passion for helping others grow and succeed.
- Train new customer service team members on store policies, procedures, and expectations.
- Coach and support existing team members in improving skills, product knowledge, and customer interactions.
- Monitor team performance and provide constructive feedback to team leadership.
- Help resolve customer issues and ensure satisfaction.
Cashier Team Member
Whole Foods Supermarket
Orlando
11.2024 - 02.2025
- Greet customers and process purchases quickly and accurately using POS systems.
- Ensure proper bagging techniques and offer carryout assistance when necessary.
- Handle cash, credit, and other transactions responsibly and in compliance with store policies.
- Maintain a clean, organized, and well-stocked checkout area.
Student Medical Assistant Internship
Orange Technical College
Orlando
06.2024 - 07.2024
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Complete small Medical procedures.
Education
AA -
Santa fe college
Gainesville, Florida05.2026
High school diploma -
Lake nona high school
Orlando, FL05.2024
Associates of applied science - Medical assisting
Orange technical college
Orlando, FL05.2024
Skills
- Injury Assessments
- Patient care
- Training Strategies
- Communication
- Team training
- Problem resolution
- Customer engagement
- Effective communication
- Time management
- Health education
- Staff training
- Assessment tools
- Motivation techniques
- Leadership development
Languages
Spanish, Native/bilingual
Timeline
Customer Service Team Trainer
Whole Foods Supermarket
02.2025 - Current
Cashier Team Member
Whole Foods Supermarket
11.2024 - 02.2025
Student Medical Assistant Internship
Orange Technical College
06.2024 - 07.2024
AA -
Santa fe college
High school diploma -
Lake nona high school
Associates of applied science - Medical assisting
Orange technical college
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