Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Ainsley Callaway

Bend,Oregon

Summary

Outgoing, friendly, and dedicated individual with interpersonal communication strengths. Solid work experience processing payments, meeting customer demands, and retaining customer loyalty. Dedicated and dependable relationship-builder with excellent organizational strengths and strong work ethic.

Overview

3
3
years of professional experience

Work History

Barista

Backporch Coffee Roasters
05.2023 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Sales Associate

Junction Roastery
03.2023 - 07.2023
  • Learned about the roasting practice and the sourcing of coffee beans
  • Experienced working in the specialty coffee industry.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Barista

Starbucks
05.2021 - 04.2023


  • Recommended products based on understanding of specific individual customer needs and preferences
  • Monitored supply levels at counter and maintained customer areas to meet typical demands
  • Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise
  • Fostered customer loyalty by remembering personal preferences and specific drink orders
  • Controlled large groups of customers with quick and efficient service.

Education

High School Diploma -

Baker Early College
Bend, OR

Skills

  • Hospitality and Professionalism
  • Billing and Payment Processing
  • Friendly and outgoing
  • Team Player
  • Ability to Adapt
  • Customer Retention
  • Stocking Supplies and Retail Products
  • Problem-Solving

Personal Information

Title: Barista

Timeline

Barista

Backporch Coffee Roasters
05.2023 - Current

Sales Associate

Junction Roastery
03.2023 - 07.2023

Barista

Starbucks
05.2021 - 04.2023

High School Diploma -

Baker Early College

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Ainsley Callaway