Ainsley Gibson
Saluda,SC
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Palmetto Ophthalmology Associates
11.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Managed high call volumes, on multi-lined phone system.
- Directed calls to appropriate departments while maintaining polite and professional demeanor.
- Checked patient insurance, demographic, and health history to keep information current.
- Printed prescription requests and queries in compliance with practice protocol.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Scheduled appointments
- Operated standard office equipment
- Performed various administrative tasks by filing, copying and faxing documents.
Hospitality Ambassador
University Of South Carolina Athletics Hospitality
08.2023 - 11.2023
- Keyholder responsible for security of liquor inventory pre- and post-events
- Greeted donors when arrived at their suite, booth, club, and premium spaces.
- Worked at home games and prepped suites prior to kickoff (Provided rally towels, opened windows, turned on TVs, and made sure that Caterers were provided with necessary aid)
- Collaborated with various team members to meet donor's requests.
Hostess
Circle Diner
05.2018 - 08.2023
- Family-Owned Restaurant serving local customers.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Multitasked while answering phone and completing cash/credit card register transactions.
- Cleaned Tables
- Prepped table set up before opening and after closing.
- Answered multi-lined phone for questions and to-go orders.
- Aided customers with questions about hours, seating, and menu information.
- Operated POS, counted and balanced cash drawer during closing.
Education
No Degree - Business Administration
University of South Carolina
Columbia, SCDual Enrollment While in High School -
Piedmont Technical College
Greenwood, SCBachelor of Science - Early Childhood Education
Lander University
Greenwood, SC04.2026
High School Diploma -
Saluda High School
Saluda, SC06.2023
Skills
- Guest Satisfaction
- Customer Relationships
- Customer Service
- Hospitality
- Time Management
- Organization
- Teamwork
- Microsoft/Google Software
- HIPAA Compliance
- Data Entry
- Front Desk Operations
Certification
Certificate of Excellence in Customer Service administered by University of South Carolina
Timeline
Medical Receptionist
Palmetto Ophthalmology Associates
11.2023 - Current
Hospitality Ambassador
University Of South Carolina Athletics Hospitality
08.2023 - 11.2023
Hostess
Circle Diner
05.2018 - 08.2023
No Degree - Business Administration
University of South Carolina
Dual Enrollment While in High School -
Piedmont Technical College
Bachelor of Science - Early Childhood Education
Lander University
High School Diploma -
Saluda High School