Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VALERIE CASTRO

Mesquite,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Comprehensive Pediatric Care
02.2025 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Retail Associate (Seasonal)

Bass Pro Shop
- 12.2024
  • Provide information about the Santa photo experience (e.g., pricing, packages, wait times)
  • Coordinate the flow of guests to ensure smooth transitions between families and minimize wait times
  • Offer photo packages and products, such as prints, digital photos, or holiday cards, to customers
  • Maintain a cheerful attitude and ensure the Santa experience is special for families

Medical Assistant

Spine Vue
04.2024 - 11.2024
  • Recording patient medical histories and personal information
  • Helping physicians during patient exams, including positioning patients and handing over instruments
  • Managing patient appointments, including bookings and rescheduling
  • Ensuring medical equipment is clean, functioning, and properly maintained

Hostess

Baylor Scott & White Health (Aramark)
12.2022 - 05.2023
  • Greeted guests professionally & courteously to cultivate a welcoming atmosphere while making safety top priority.
  • Remaining calm, assertive, & mindful to think critically & problem solve during stressful situations.
  • Support nursing staff with care of incontinent patients & promotion of continence care.

Education

Health Studies & Business: Biology

Texas Woman’s University
Denton, TX
12.2024

Skills

  • Price Identification

  • Credit & Refunds

  • Customer Transactions

  • Inventory Stocks

  • Register Operations

  • Customer Communication

  • Guest Satisfaction

  • Patient Care Practices

  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Receptionist

Comprehensive Pediatric Care
02.2025 - Current

Medical Assistant

Spine Vue
04.2024 - 11.2024

Hostess

Baylor Scott & White Health (Aramark)
12.2022 - 05.2023

Retail Associate (Seasonal)

Bass Pro Shop
- 12.2024

Health Studies & Business: Biology

Texas Woman’s University

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