Ainsley Grunditz
Vacaville,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Inside Sales Specialist
Fastenal
03.2024 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
- Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
shiftlead
Dutch Brothers
12.2021 - 03.2024
- Supervised and coordinated barista staff, ensuring smooth operations and effective teamwork
- Trained new hires on the proper use of equipment, job duties, and safety regulations
- Ensured the safety and well-being of customers and staff by following safety protocols and guidelines
- Helped store management meet standards of service and quality in daily operations.
Sales assistant
Ok Corral
03.2020 - 12.2021
- Utilized active listening techniques to identify customer needs and provide appropriate solutions
- Maintained inventory records for restocking purposes
- Performed cleaning tasks, keeping store neat and organized
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Coach
High Voltage
03.2020 - 08.2020
- Observed players during competition and practice to determine need for individual or team improvement
- Created and implemented new drills to increase team performance
- Analyzed opponent strategies to prepare athletes for competitive scenarios.
- Motivated athletes to strive for personal bests with positive reinforcement and support.
Umpire
Bobby Sox
05.2019 - 10.2019
- Demonstrated strong organizational skills in managing multiple tasks simultaneously during high-pressure situations
- Utilized effective problem-solving techniques to address conflicts between teams or individuals in a timely manner
- Exercised sound judgment when making difficult calls on the field, while maintaining composure under pressure
- Contributed to efficient game management by collaborating with other officials and communicating clearly on calls made during gameplay.
Education
Fairfield Christian School
Fairfield, CA01.2021
GED -
Napa Adult School
01.2021
Skills
- Fast learner
- Customer relationship building
- Organized and efficient
- Cheerful and energetic
Awards
- Employee of the month
- Heart of the Lion (School award)
Timeline
Inside Sales Specialist
Fastenal
03.2024 - Current
shiftlead
Dutch Brothers
12.2021 - 03.2024
Sales assistant
Ok Corral
03.2020 - 12.2021
Coach
High Voltage
03.2020 - 08.2020
Umpire
Bobby Sox
05.2019 - 10.2019
Fairfield Christian School
GED -
Napa Adult School
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