Ainsley McKamey
Tipp City
Summary
Dedicated Patient Care Technician with extensive experience at Premier Health, adept in vital signs monitoring and providing compassionate care. Demonstrated success in enhancing patient satisfaction and streamlining care delivery processes. Skilled in infection control and patient education, with a proven track record of fostering positive patient outcomes and teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Southwest Orthopedic Group
Shawnee
02.2025 - Current
- Responded to inquiries from internal staff members regarding office operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored office supplies inventory and placed orders when necessary.
Patient Care Technician
Premier Health-Upper Valley
Troy
01.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Helped create a safe environment by following infection control policies.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided emotional support to patients and their families during difficult times.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Participated in quality improvement activities within the department.
- Provided direct patient care and assistance to healthcare team members.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Explained treatment procedures to patients and their families.
- Ensured that all medical equipment was properly maintained and sterilized.
Patient Care Technician
Premier Health
Dayton
02.2023 - 12.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient's unique needs.
- Supported patients' daily living activities, improving their hospital stay experience.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Streamlined patient check-in process, enhancing efficiency of care delivery.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Ensured that all medical equipment was properly maintained and sterilized.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Provided emotional support to patients and their families during difficult times.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Caregiver
Randall Residence Senior Care
Tipp City
06.2019 - 01.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
High School Diploma -
Tippecanoe High School
Tipp City, OH05.2022
Miami Valley Career Technology Center
Englewood, OH05.2022
Surgical Technologist -
Sinclair Community College
Dayton, OHSkills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Catheter Care
- Blood Glucose Monitoring
- ADL support
- Specimen Collection
- Professional Bedside Manner
- Feeding Assistance
- Patient Services
- Patient Education
- Data Collection
- Mobility Assistance
- Infection prevention
- Information Protection
- Hospice and palliative care
- Sterilization techniques
- Patient hygiene management
- Vitals documentation
- Acute and rehabilitative care
- Monitoring patient conditions
- Feeding assistance specialist
- Time Management
- CPR Certification
- HIPAA Compliance
- Certified in CPR/AED
- Vital signs
- Recording vital signs
- Basic Life Support
- Electronic Charting
- Client documentation
Certification
- CPR
- First Aid
Languages
English, Full Professional
Timeline
Receptionist
Southwest Orthopedic Group
02.2025 - Current
Patient Care Technician
Premier Health-Upper Valley
01.2024 - 12.2024
Patient Care Technician
Premier Health
02.2023 - 12.2023
Caregiver
Randall Residence Senior Care
06.2019 - 01.2021
High School Diploma -
Tippecanoe High School
Miami Valley Career Technology Center
Surgical Technologist -
Sinclair Community College