Ainsley Osterlund
Indian River
Summary
Detail oriented and compassionate professional with background in customer service and community outreach. Proficient in assessing needs and providing solutions. Skilled in online communication and collaboration.
Overview
12
12
years of professional experience
Work History
Ainsley's Dogsitting
11.2012 - Current
E-Commerce Coordinator
New Beginnings Resale
04.2024 - Current
- Managed sales online of donated goods
- Assess product value, create detailed listings, coordinate shipping services
- Provide customer service to buyers, addressing inquiries and resolving issues to maintain customer satisfaction
Sales Associate/Cashier
New Beginnings
01.2024 - 04.2024
- Assisted customers with product inquiries, provided excellent customer service at checkout, upheld store policy
- Handling various payment methods with a high degree of accuracy
Sales Associate/Cashier
Homegoods
11.2020 - 11.2022
- Assisted customers with product inquires, handled inquiries over the phone, provided excellent customer service at checkout
- Handled various monetary transactions
Hostess
Stafford's Pier Restaurant
07.2019 - 08.2020
- Provided excellent customer service to ensure great dining experiences, answered phone calls, handled dining reservations
Education
Bachelor of Arts - Criminal Justice
Saginaw Valley State University
12-2023
Skills
- Customer service & public interaction
- Multitasking
- Organizational skills
- Needs assessment & problem solving
- Communication
- Friendly, positive attitude
- Critical thinking
- Strong work ethic & dependability
- Data entry & record keeping
Timeline
E-Commerce Coordinator
New Beginnings Resale
04.2024 - Current
Sales Associate/Cashier
New Beginnings
01.2024 - 04.2024
Sales Associate/Cashier
Homegoods
11.2020 - 11.2022
Hostess
Stafford's Pier Restaurant
07.2019 - 08.2020
Ainsley's Dogsitting
11.2012 - Current
Bachelor of Arts - Criminal Justice
Saginaw Valley State University