Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ainsley Osterlund

Indian River

Summary

Detail oriented and compassionate professional with background in customer service and community outreach. Proficient in assessing needs and providing solutions. Skilled in online communication and collaboration.

Overview

12
12
years of professional experience

Work History

Ainsley's Dogsitting
11.2012 - Current

E-Commerce Coordinator

New Beginnings Resale
04.2024 - Current
  • Managed sales online of donated goods
  • Assess product value, create detailed listings, coordinate shipping services
  • Provide customer service to buyers, addressing inquiries and resolving issues to maintain customer satisfaction

Sales Associate/Cashier

New Beginnings
01.2024 - 04.2024
  • Assisted customers with product inquiries, provided excellent customer service at checkout, upheld store policy
  • Handling various payment methods with a high degree of accuracy

Sales Associate/Cashier

Homegoods
11.2020 - 11.2022
  • Assisted customers with product inquires, handled inquiries over the phone, provided excellent customer service at checkout
  • Handled various monetary transactions

Hostess

Stafford's Pier Restaurant
07.2019 - 08.2020
  • Provided excellent customer service to ensure great dining experiences, answered phone calls, handled dining reservations

Education

Bachelor of Arts - Criminal Justice

Saginaw Valley State University
12-2023

Skills

  • Customer service & public interaction
  • Multitasking
  • Organizational skills
  • Needs assessment & problem solving
  • Communication
  • Friendly, positive attitude
  • Critical thinking
  • Strong work ethic & dependability
  • Data entry & record keeping

Timeline

E-Commerce Coordinator

New Beginnings Resale
04.2024 - Current

Sales Associate/Cashier

New Beginnings
01.2024 - 04.2024

Sales Associate/Cashier

Homegoods
11.2020 - 11.2022

Hostess

Stafford's Pier Restaurant
07.2019 - 08.2020

Ainsley's Dogsitting
11.2012 - Current

Bachelor of Arts - Criminal Justice

Saginaw Valley State University
Ainsley Osterlund