Ainsley Shearer
Wenatchee,WA
Summary
Dynamic and dedicated professional with extensive experience in customer service and mental health support, notably at CARE Hawaii. Proven leadership in training baristas and implementing quality standards. Expertise in espresso preparation and creative problem-solving, ensuring exceptional service and patient care in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Barista
Junbi
Honolulu, HI
04.2024 - 10.2025
- Teamwork
- Memorizing recipes
- Cleaning and Sanitizing
- Customer Service
- Cashier responsibilities
- Machine Cleaning
- Closing Experience
- Opening Experience
Sr Barista
IL Gelato HI
Honolulu, Hawaii
05.2025 - 08.2025
- Crafted high-quality espresso beverages with attention to customer preferences.
- Trained new baristas on coffee preparation techniques and equipment operation.
- Implemented standard operating procedures for beverage preparation and service quality.
- Adhered strictly to health safety regulations when handling food items or operating equipment.
Mental Health Technician
CARE Hawaii
Honolulu, Hawaii
10.2024 - 05.2025
- Monitored patient behavior and mental health status throughout shifts.
- Assisted in implementing individualized care plans with healthcare team.
- Documented patient observations and interactions in written health records.
- Collaborated with nurses to ensure medication compliance and safety protocols.
- Supported patients during crisis situations, employing de-escalation techniques.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Barista
Starbucks
Honolulu, HI
11.2022 - 04.2024
- Teamwork
- Memorizing recipes
- Cleaning and Sanitizing
- Customer Service
- Cashier responsibilities
- Machine Cleaning
- Closing Experience
Barista
The Coffee Bean and Tea Leaf
Honolulu, HI
09.2022 - 11.2022
- Teamwork
- Memorizing recipes
- Cleaning and Sanitizing
- Customer Service
- Cashier responsibilities
Barista
Dutch Bros
Wenatchee, WA
01.2020 - 03.2021
- Teamwork
- Attention to detail
- Cleaning and sanitizing
- Easily adapted to new COVID-19 protocol
- Verbal communication
- Basic safety
- Customer service
Education
Bachelor of Arts - Psychology
University Of Hawaii Manoa
Honolulu, HI05.2026
Wenatchee High School -
Wenatchee High School
Wenatchee, WA06.2022
Skills
- Leadership through example
- Creative problem-solving
- Responsible and dedicated
- Customer service
- Public speaking
- Photography
- Photo editing
- Social media posting
- Medication Monitoring
- Mental health support
- Attention to detail
- Espresso expertise
- POS system operation
- Specialty drink creation
Certification
- WA Food Handlers permit, Current
- HI Food Handlers permit, Current
References
References available upon request.
Community Service
- Washington State Apple Blossom Princess, 2022
- Stage Kids volunteer, 2015-2018
Timeline
Sr Barista
IL Gelato HI
05.2025 - 08.2025
Mental Health Technician
CARE Hawaii
10.2024 - 05.2025
Lead Barista
Junbi
04.2024 - 10.2025
Barista
Starbucks
11.2022 - 04.2024
Barista
The Coffee Bean and Tea Leaf
09.2022 - 11.2022
Barista
Dutch Bros
01.2020 - 03.2021
Bachelor of Arts - Psychology
University Of Hawaii Manoa
Wenatchee High School -
Wenatchee High School
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