Summary
Overview
Work History
Education
Skills
Timeline
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Ainsley Sullivan

Omaha,NE

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Oscar's Carryout
Omaha, NE
05.2019 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Served as a liaison between staff members and senior management personnel.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.

Head Hostess

Lazlo's Brewery and Grill
Omaha, NE
09.2017 - 07.2019
  • Greeted guests upon arrival and escorted them to their tables.
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
  • Assisted with seating arrangements for large groups and special occasions.
  • Provided excellent customer service to ensure guest satisfaction.
  • Maintained accurate records of reservations and wait times.
  • Trained new staff on proper hosting procedures and policies.
  • Ensured that the dining room was always clean, organized, and presentable.
  • Communicated effectively with restaurant managers regarding customer complaints or requests.

Education

Bachelor of Arts - Multi-/Interdisciplinary Studies

University of Nebraska Omaha
Omaha
05-2024

Skills

  • Task Delegation
  • Employee Performance Evaluations
  • Employee engagement
  • Team motivation
  • Negotiation
  • Money Handling
  • Customer rapport
  • Staff Supervision
  • Staff Training and Development

Timeline

Assistant Manager

Oscar's Carryout
05.2019 - Current

Head Hostess

Lazlo's Brewery and Grill
09.2017 - 07.2019

Bachelor of Arts - Multi-/Interdisciplinary Studies

University of Nebraska Omaha

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Ainsley Sullivan