Ainsley Tanghe
Grosse Pointe Woods,MI
Summary
Dynamic customer service professional with a proven track record at Sun Tan City, excelling in appointment scheduling and problem-solving. Recognized for enhancing client satisfaction through effective communication and meticulous record-keeping. Adept at collaborating with teams to exceed productivity targets while maintaining a welcoming environment.
Overview
7
7
years of professional experience
Work History
Tanning Consultant
Sun Tan City
Nicholasville, Kentucky
11.2025 - Current
- Advised clients on optimal tanning options and safe practices to enhance their experience.
- Educated customers on skin types and recommended appropriate tanning products to achieve desired results.
- Maintained cleanliness and organization of tanning equipment and facilities to ensure client safety and satisfaction.
- Resolved customer complaints promptly and professionally in accordance with company policy.
- Assisted in scheduling appointments and managing client records.
- Kept detailed records of customer visits, purchases, and payments received.
Customer Service Professional & Front Desk Attendant
Total Tan & Wellness
St. Clair Shores, USA
03.2024 - Current
- Managed customer inquiries and resolved service issues to enhance overall satisfaction.
- Guided customers through billing procedures, processed payments, and set up payment options for a seamless transaction experience.
- Processed transactions accurately using point-of-sale systems.
- Provided product knowledge to assist customers in their selections.
- Scheduled appointments and followed up with clients.
- Collaborated with team members to enhance customer experience consistently.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Trained new employees on procedures and policies to ensure consistency and compliance.
- Maintained cleanliness and organization of the service area daily.
Babysitter
Various local families
Metro Detroit, USA
06.2019 - Current
- Monitored children during playtime and activities, ensuring a safe and enjoyable environment.
- Supported children's homework and academic tasks, enhancing their understanding and engagement.
- Prepared meals and snacks aligned with dietary preferences and restrictions, promoting healthy eating habits.
- Communicated effectively with parents regarding children's daily activities.
- Maintained a clean and safe environment for children's activities.
Seasonal Aquatics Attendant
Lakefront Park
St. Clair Shores, USA
05.2023 - 09.2024
- Assisted guests with inquiries, providing timely information about park amenities to enhance their visit.
- Maintained cleanliness and organization of park facilities and public areas, contributing to a welcoming environment.
- Operated park equipment for events, ensuring proper setup and safety compliance.
- Collaborated with team members to improve visitor experiences during busy times, ensuring smooth operations.
Education
BBA - Finance
University of Kentucky
Lexington, KY05-2028
High School Diploma -
Grosse Pointe North High School
Grosse Pointe, MI06-2024
Skills
- Appointment scheduling
- Customer service
- Organizational skills
- Time management
- Attention to detail
- Microsoft Excel
- Record keeping
- Adaptability
- Problem solving
- Team collaboration
- Financial literacy
Skills Languages
- Time Management
- Google Drive
- Elementary Spanish
- Problem-solving
- Financial Literacy
- Outgoing Personality
- Organizational Skills
- Easily Adaptable
Timeline
Tanning Consultant
Sun Tan City
11.2025 - Current
Customer Service Professional & Front Desk Attendant
Total Tan & Wellness
03.2024 - Current
Seasonal Aquatics Attendant
Lakefront Park
05.2023 - 09.2024
Babysitter
Various local families
06.2019 - Current
BBA - Finance
University of Kentucky
High School Diploma -
Grosse Pointe North High School