Ainsley Wallace
Ridgely,MD
Summary
Graduated from high school and continued education at Wor-Wic Community College while maintaining full-time employment. Applied photography skills to event settings, creating memorable experiences for others. Advance to a managerial role at the Robert Morris Inn, showcasing, strong leadership, hospitality, and customer service expertise. Experienced in problem-solving, team, coordination, and achieving goals in dynamic environment.
Overview
2026
2026
years of professional experience
Work History
Hostess Manager
Robert Morris Inn
- Managed front-of-house operations to ensure exceptional guest experiences.
- Trained and mentored new host staff on customer service standards.
- Developed and implemented seating plans to optimize restaurant flow.
- Coordinated with kitchen and waitstaff to maintain efficient service.
- Resolved guest inquiries and complaints with professionalism and efficiency.
- Managed and checked in hotel reservations.
Barista
Rise Up Coffee Roasters
09.2022 - Current
- Operated espresso machines and brewing equipment, ensuring adherence to safety and cleanliness standards.
- Provided exceptional customer service by engaging with patrons and addressing inquiries about menu offerings.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Hostess
Mogens Oyster House
11.2020 - 06.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with servers to enhance dining experience through effective communication.
- Assisted in training new host staff on best practices and procedures.
Event Photographer
Pen E Design
05.2020 - 06.2022
- Coordinated with clients to understand desired photographic styles.
- Edited and retouched photos using industry-standard software to enhance visual appeal.
- Managed equipment setup and breakdown efficiently to streamline workflow during events.
Server
Pats Pizzeria
11.2018 - 03.2020
- Delivered friendly and efficient customer service to ensure guest satisfaction.
- Assisted with running food and severed during peak hours.
- Maintained a timely workflow while balancing multiple tasks in a fast-paced environment.
Education
Associate of Arts -
Wor-Wic Community College
Salisbury, MD2022
Parkside High School
Salisbury2019
Skills
- Workplace safety
- Positive attitude
- Calm demeanor
- Effective communication
- Computer proficiency
- Relationship building
- Fast learner
- Time management
Timeline
Barista
Rise Up Coffee Roasters
09.2022 - Current
Hostess
Mogens Oyster House
11.2020 - 06.2022
Event Photographer
Pen E Design
05.2020 - 06.2022
Server
Pats Pizzeria
11.2018 - 03.2020
Hostess Manager
Robert Morris Inn
Associate of Arts -
Wor-Wic Community College
Parkside High School
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