Summary
Overview
Work History
Education
Skills
Volunteer Experience
Honors And Awards
Languages
Timeline
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Ainur Turdybekova

Brooklyn,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

3
3
years of professional experience

Work History

Product Specialist

INDITEX, Massimo dutti
Almaty, Kazakhstan
03.2020 - 04.2022
  • Trained new employees, providing comprehensive instruction on store operations, customer service protocols, and the brand's product range.
  • Demonstrated a deep understanding of the brand's products, including materials, styles, and trends, to offer customers expert advice and detailed information.
  • Delivered exceptional customer service by assisting shoppers with product selection, providing personalized styling recommendations, and resolving inquiries.
  • Supported sales efforts by promoting essential products, upselling, and contributing to achieving store sales targets.
  • Collaborated with store management to ensure optimal product presentation and stock levels, maintaining a well-organized and visually appealing sales floor.

Sales Assistant

INDITEX, Massimo dutti
Almaty, Kazakhstan
12.2018 - 02.2020
  • Provided excellent customer service by assisting shoppers with product inquiries, styling advice, and purchase decisions to enhance their shopping experience.
  • Maintained a well-organized sales floor, ensuring merchandise was displayed attractively and restocked as needed.
  • Handled transactions efficiently, processing payments, returns, and exchanges while maintaining accuracy and attention to detail.
  • Collaborated with team members to achieve store sales targets, managing inventory and assisting with merchandising and stock replenishment tasks.

Education

Associate Degree - Digital Marketing

Borough of Manhattan Community College
New York, NY
12.2026

Bachelor Degree - Finance

University of Narxoz
Almaty, Kazakhstan
06.2020

Skills

  • Working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook on both Windows and Mac systems
  • Understanding of social media platforms, including Facebook, Twitter, Instagram, and LinkedIn
  • Digital marketing

Volunteer Experience

Expo-2017 Astana, Kazakhstan, Volunteer, Ambassador of Thailand Pavilion, 06/17, 09/17, Welcomed and assisted visitors, providing information about Thailand's culture, innovations, and exhibits at the pavilion., Facilitated guided tours and presentations, ensuring a positive and informative guest experience., Supported pavilion staff in organizing events and activities, enhancing the visitor experience, and promoting cultural exchange., Helped maintain the pavilion's appearance and setup, ensuring exhibits were presented engagingly and orderly.

Honors And Awards

Candidate Master of sports in swimming, Almaty, Kazakhstan

Languages

English
Professional
Russian
Native/ Bilingual
kazakh
Native/ Bilingual

Timeline

Product Specialist

INDITEX, Massimo dutti
03.2020 - 04.2022

Sales Assistant

INDITEX, Massimo dutti
12.2018 - 02.2020

Associate Degree - Digital Marketing

Borough of Manhattan Community College

Bachelor Degree - Finance

University of Narxoz

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