Ainyah Spencer
Columbia,SC
Summary
Reliable Assistant Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and team leadership. Excel in communication, problem-solving, and time management to ensure smooth store operations and exceed performance goals.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Assistant Key Holder
Shoe Dept
, SC
09.2021 - 10.2024
- Greeted customers and provided assistance with selections.
- Assisted in training new staff members on store policies and procedures.
- Monitored sales floor to ensure adherence to customer service standards.
- Provided support to Key Holder regarding daily tasks and operations.
- Conducted inventory counts and maintained accurate records of merchandise.
- Resolved customer complaints in a professional manner.
- Provided backup coverage for the Store Manager during absences or peak periods.
Sales Associate
Journeys Kidz
Columbia, SC
10.2021 - 08.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Excel Academy
Columbia, SC05-2023
Master of Busines/ Entrepreneur Ship - Business Administration And Management
Midlands Middle College
Columbia, SCSkills
- Task Delegation
- Cash Handling Accuracy
- Sales proficiency
- Store operations
- Drawer counting
- Customer Service Management
- Customer Service
- Training and mentoring
- Team member development
- Bank Deposits
- Cash Handling
- Staff Training
- Team training and development
- Opening and closing coordination
Timeline
Sales Associate
Journeys Kidz
10.2021 - 08.2022
Assistant Key Holder
Shoe Dept
09.2021 - 10.2024
High School Diploma -
Excel Academy
Master of Busines/ Entrepreneur Ship - Business Administration And Management
Midlands Middle College