Aira Extrimadura Fernandez
Houston
Summary
Experienced Healthcare Coordinator with 16+ years in home health operations, specializing in patient scheduling, referral management, and coordination between multidisciplinary teams. Proven ability to manage high-volume workflows, communicate effectively with providers and patients, and maintain accurate documentation using EMR systems. Holds an Associate of Science degree and brings a strong foundation in patient-centered care. Seeking to contribute strong organizational and coordination skills in a Surgery Scheduler role.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Therapy Coordinator
Northwest Healthcare Services, Inc.
Houston, TX
03.2010 - Current
- Coordinate patient referrals and scheduling for therapy services, ensuring timely communication between home health agencies, patients, physical therapists, occupational therapists, and medical social workers
- Manage high-volume caseloads while maintaining accuracy and efficiency in scheduling and documentation
- Collaborate with multidisciplinary teams to streamline care coordination and improve patient outcomes
- Utilize EMR systems including WellSky (Kinnser Software) to maintain patient records, track referrals, and update care information
- Communicate with healthcare providers and agencies to verify services, availability, and patient needs
- Maintain organized workflow, prioritize urgent cases, and ensure compliance with healthcare standards
- Successfully supported operations remotely, maintaining productivity and service quality
Certified Nursing Assistant (CNA)
Nash Residence
03.2007 - 03.2010
- Delivered one-on-one patient care in a home setting
- Supported patient needs while balancing academic schedule
Certified Nursing Assistant (CNA)
Bedford Residence
11.2005 - 03.2007
- Provided direct patient care for 3–5 patients per shift in a long-term care setting
- Assisted with daily living activities and monitored patient conditions
Education
Associate of Science (A.S.) -
Lone Star College CyFair
Texas05-2018
High School Diploma - undefined
Saint Peter’s School
Philippines03-2004
Skills
- Patient Scheduling & Coordination
- Medical Referrals & Intake Processing
- Healthcare Team Collaboration
- Electronic Medical Records (WellSky/Kinnser)
- Google Workspace (Docs, Sheets, Gmail)
- Time Management & Multitasking
- Communication & Customer Service
- Remote Work Efficiency
Certification
Certified Nursing Assistant (CNA) (2005–2011)
Timeline
Therapy Coordinator
Northwest Healthcare Services, Inc.
03.2010 - Current
Certified Nursing Assistant (CNA)
Nash Residence
03.2007 - 03.2010
Certified Nursing Assistant (CNA)
Bedford Residence
11.2005 - 03.2007
High School Diploma - undefined
Saint Peter’s School
Associate of Science (A.S.) -
Lone Star College CyFair