Aireanah Mulloy

My responsibility's consisted of

• greeted and seated guests promptly with a friendly and professional demeanor
• managed waitlists during peak hours as well as seating
• monitored dining room flow to balance server sections and maximize table turnover rates
• answered phone calls and took customer inquiries as well as to-go orders
• assisted in creating a welcoming atmosphere and resolving customer concerns quickly
• maintained cleanliness and presentation of the lobby area as well as the dining room
• collaborated with servers, bartenders, and management to ensure smooth service
• exceptional customer service and conflict resolution
• real-time prioritization and multitasking under pressure

For the Lopez family, I provide full-time care, developmental support, as well as household assistance for one child in a private home setting. Created a nurturing, safe, and playful environment, whilst supporting the child's emotional, physical, and intellectual development.

Key responsibility's

• supervised and ensured the safety of the child throughout the day as well as in door and outdoor activity
• prepared nutritious meals and snacks tailored to the child(rens) needs
• organized engaging age-appropriate activities to promote developmental milestones (reading, sensory play, crafts, outdoor play, etc.)
• Assisted in early childhood education such as basic literacy, numeracy, and motor skills
• managed light housekeeping related to the children (laundry, dishes, tidying up play areas)
• assisted with transportation such as doctors appointments, playdates, extracurriculars
• communicated with parents regularly about routines, behaviors, milestones, any additional concerns

The services provided for the Hormell Family consist

• Cared for two children daily, supporting their individual needs based on age and developmental stage
• planned and led age-appropriate educational and creative activities
• prepared healthy meals and snacks tailored to dietary needs and preferences
• assisted with homework, school projects, and remote learning when needed
• transported children to and from school, extracurriculars activities, and playdates
• managed light household tasks related to children
• maintained a safe and clean environment at all times
• provided regular updates to parents about milestones, behavior, and daily activities

Main responsibility's

• greeted customers warmly, answered menu questions in english and spanish, as well as took accurate food and beverage orders
• processed cash, credit, and mobile payments using POS systems; ensured correct change and receipts
• assembled and served food orders promptly and correctly according to customer requests
• maintained cleanliness of front counter, dining area, and the beverage station throughout the entirety of my shift
• restocked utensils, napkins, salsa bar, etc to ensure smooth service
• communicated with the kitchen staff effectively to ensure special orders or dietary needs were met
• handled customer complaints or issues with professionalism and problem-solving attitude
• followed food safety and sanitation guidelines at all times
• assisted with opening and closing duties, including counting drawers and cleaning equipment