William Morgan
Tempe,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Host
Zipps Sports Bar
Tempe, AZ
11.2023 - Current
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Served as point-of-contact for resolving guest complaints or special requests.
- Provided customers with accurate wait times and monitored waiting list.
- Provided excellent customer service by anticipating customer needs.
- Greeted guests upon arrival and provided them with menus.
- Ensured compliance with health and safety regulations within the restaurant.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Contributed to team efforts by accomplishing related tasks as needed.
Food Runner
Alamo Drafthouse
Tempe, AZ
05.2021 - Current
- Deliver food to customers quickly/efficiently
- Provide assistance to customers when needed
- General cleaning (theaters, kitchen, hallway, bar, bathrooms)
- Keep track of stock and refill when needed
- Prepare needed items for the day
- Ensured compliance with health code regulations related to food storage temperatures.
- Maintained a clean and organized work area throughout shift operations.
- Assisted in training new staff members on restaurant operations and procedures.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
Education
Bachelor of Arts - Digital Arts
Arizona State University
Tempe, AZ05-2023
Skills
- Telephone reception
- Reservations Management
- Team Collaboration
- Organized
- Detail Oriented
- Customer Service
- Strong interpersonal skills
- Effective Time Management
- Up-selling techniques
- Team player mentality
- Adaptable to change
- Complaint Handling
- Item promotion
- Service prioritization
Timeline
Host
Zipps Sports Bar
11.2023 - Current
Food Runner
Alamo Drafthouse
05.2021 - Current
Bachelor of Arts - Digital Arts
Arizona State University
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