Driven professional with a proven track record at Goldies Sports Cafe/Zipps Sports Bar, excelling in high-volume dining environments. Expert in guest engagement and sales techniques, demonstrating exceptional customer service and a strong work ethic. Achieved significant improvements in order accuracy and guest satisfaction, showcasing adaptability and a keen ability to multitask under pressure.
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Memory retention
Cleanliness standards
Safe Food Handling
Menu Memorization
Food Running
High-volume dining
Sales expertise
Food safety understanding
Sales Techniques
Order Accuracy
Supply Restocking
Food safety practices
Performance Improvement
Table Bussing
Suggestive Selling
Dining area maintenance
Allergy awareness
Beverage Preparation
Food sales and promotion
Guest Seating
Table Setting
Item promotion
Ordering Procedures
Food station setup
Menu presentation
Daily specials memorization
Food and beverage pairings
Food Delivery
Front-of-house display creation
Team Player
Reliable and Responsible
Warm and Friendly
Adaptable and Flexible
High Energy and Stamina
Cool Under Pressure
Relationship Building
Decision-Making
Transactions and Cash Handling
Food handling
Food and Beverage Upselling
Menu Recommendations