Summary
Overview
Work History
Education
Skills
Timeline
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Isabelle Tobish

Flagstaff,AZ

Summary

Driven professional with a proven track record at Goldies Sports Cafe/Zipps Sports Bar, excelling in high-volume dining environments. Expert in guest engagement and sales techniques, demonstrating exceptional customer service and a strong work ethic. Achieved significant improvements in order accuracy and guest satisfaction, showcasing adaptability and a keen ability to multitask under pressure.

Overview

3
3
years of professional experience

Work History

Server

Goldies Sports Cafe/ Zipps Sports Bar
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bar Waiter

Heart And Soul Cafe & Saloon
08.2022 - 09.2023
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.

Sales Associate

Tillys
02.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Boulder Creek High School
Anthem, AZ
05.2023

Skills

Strong Work Ethic

Exceptional customer service

Cash Handling

Guest Engagement

Memory retention

Cleanliness standards

Safe Food Handling

Menu Memorization

Food Running

High-volume dining

Sales expertise

Food safety understanding

Sales Techniques

Order Accuracy

Supply Restocking

Food safety practices

Performance Improvement

Table Bussing

Suggestive Selling

Dining area maintenance

Allergy awareness

Beverage Preparation

Food sales and promotion

Guest Seating

Table Setting

Item promotion

Ordering Procedures

Food station setup

Menu presentation

Daily specials memorization

Food and beverage pairings

Food Delivery

Front-of-house display creation

Team Player

Reliable and Responsible

Warm and Friendly

Adaptable and Flexible

High Energy and Stamina

Cool Under Pressure

Relationship Building

Decision-Making

Transactions and Cash Handling

Food handling

Food and Beverage Upselling

Menu Recommendations

Timeline

Server

Goldies Sports Cafe/ Zipps Sports Bar
10.2023 - Current

Bar Waiter

Heart And Soul Cafe & Saloon
08.2022 - 09.2023

Sales Associate

Tillys
02.2021 - 06.2022

High School Diploma -

Boulder Creek High School
Isabelle Tobish