Isabelle Tobish
Flagstaff,AZ
Summary
Driven professional with a proven track record at Goldies Sports Cafe/Zipps Sports Bar, excelling in high-volume dining environments. Expert in guest engagement and sales techniques, demonstrating exceptional customer service and a strong work ethic. Achieved significant improvements in order accuracy and guest satisfaction, showcasing adaptability and a keen ability to multitask under pressure.
Overview
3
3
years of professional experience
Work History
Server
Goldies Sports Cafe/ Zipps Sports Bar
2023.10 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bar Waiter
Heart And Soul Cafe & Saloon
2022.08 - 2023.09
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Sales Associate
Tillys
2021.02 - 2022.06
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Boulder Creek High School
Anthem, AZ05.2023
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Memory retention
Cleanliness standards
Safe Food Handling
Menu Memorization
Food Running
High-volume dining
Sales expertise
Food safety understanding
Sales Techniques
Order Accuracy
Supply Restocking
Food safety practices
Performance Improvement
Table Bussing
Suggestive Selling
Dining area maintenance
Allergy awareness
Beverage Preparation
Food sales and promotion
Guest Seating
Table Setting
Item promotion
Ordering Procedures
Food station setup
Menu presentation
Daily specials memorization
Food and beverage pairings
Food Delivery
Front-of-house display creation
Team Player
Reliable and Responsible
Warm and Friendly
Adaptable and Flexible
High Energy and Stamina
Cool Under Pressure
Relationship Building
Decision-Making
Transactions and Cash Handling
Food handling
Food and Beverage Upselling
Menu Recommendations
Timeline
Server
Goldies Sports Cafe/ Zipps Sports Bar
2023.10 - Current
Bar Waiter
Heart And Soul Cafe & Saloon
2022.08 - 2023.09
Sales Associate
Tillys
2021.02 - 2022.06
High School Diploma -
Boulder Creek High School
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