Aireil Fisher
Catonsville,MD
Summary
Dynamic and results-oriented professional with experience at The Home Depot, excelling in customer service and upselling techniques. Proven ability to enhance client satisfaction through strong interpersonal skills and effective communication. Reliable team player skilled in crisis intervention and personalized support, consistently achieving performance goals and fostering positive experiences. Focused TBA dedicated to maximizing one on one treatments and effectiveness. Leverages latest in therapeutic care strategies to best serve individual's needs. Analytical in assessing diagnosing, and treating diverse conditions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Manager
Price Busters Furniture Store
Mechanicsburg, PA
08.2025 - 12.2025
- Trained and mentored sales associates to enhance product knowledge and customer service skills.
- Developed sales strategies to increase customer engagement and drive revenue growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed inventory levels to ensure optimal stock availability for customers.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Therapeutic Support Staff Member
Baltimore City Public School System
Baltimore, MD
09.2024 - 06.2025
- Adapted therapy approaches based on client feedback and evolving therapeutic best practices.
- Organized recreational outings that provided therapeutic benefits in real-world settings.
- Analyzed therapy outcomes using data-driven approaches to continually improve service quality.
- Developed individualized therapy plans for clients to meet specific needs and goals.
- Provided crisis intervention services in emergency situations, offering immediate support and guidance.
- Guided clients through relaxation exercises and mindfulness practices to reduce anxiety levels.
Server
Cheesecake Factory Inc
Baltimore, MD
08.2022 - 02.2023
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Served food and beverages promptly with focused attention to customer needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Kitchen Staff Member
Maryland Food Bank
Halethorpe, MD
12.2020 - 07.2021
- Unpacked and repacked items in different quantities and configurations for shipment.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Trained 2 new hires.
- Ensured that all merchandise counts were in order.
Sales Associate
The Home Depot
Halethorpe, MD
05.2020 - 11.2020
- Provide a quick and exceptional customer experience.
- Assisted customers with locating items.
- Restocked shelves.
- Kept store clean.
- Created inventory of products.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Education
High School Diploma - undefined
Watkins Mill High School
Gaithersburg, MD05.2019
Skills
- High Energy and Stamina
- Food Delivery
- Social work
- Reliable and Responsible
- Customer service
- Organizational skills
- Group therapy coordination
- Interpersonal skills
- One-on-one support
- Verbal and written communication
Certification
- CSP - Certified Sales Professional
- CPI Training
Timeline
Sales Manager
Price Busters Furniture Store
08.2025 - 12.2025
Therapeutic Support Staff Member
Baltimore City Public School System
09.2024 - 06.2025
Server
Cheesecake Factory Inc
08.2022 - 02.2023
Kitchen Staff Member
Maryland Food Bank
12.2020 - 07.2021
Sales Associate
The Home Depot
05.2020 - 11.2020
High School Diploma - undefined
Watkins Mill High School