Airen Dann
Phoenix,AZ
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Sagewood
Phoenix, AZ
06.2018 - Current
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Provided exceptional service to a high volume of daily customers.
- Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
- Delivered food from the kitchen, fulfilling additional requests to maximize guest satisfaction.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Reviewed daily specials, menu changes, and service specifications.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
EPA Core Type I,II,III - Refrigeration Recovery And Handling
The Refrigeration School Inc.
Phoenix, AZ06-2024
Skills
- Service Quality
- Guest Relations Management
- Compliance standards
- Safe Food Handling
- Positive and professional
- Upselling techniques
- Guest Relations
- Relationship Management
- Sales Techniques
- Effective customer upselling
References
References available upon request.
Timeline
Restaurant Waiter
Sagewood
06.2018 - Current
EPA Core Type I,II,III - Refrigeration Recovery And Handling
The Refrigeration School Inc.
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