Aireyona Sanders
Winston-Salem,NC
Summary
Dynamic leader and adept communicator with proven skills in project management and customer service. Excelled at The Cleaning Authority by enhancing team productivity and customer satisfaction. Skilled in Microsoft Word and adaptability, consistently exceeding employer expectations. Demonstrates a professional appearance and a commitment to organizational growth.
Effective at operating independently or with a crew to perform speedy, high-quality cleaning work in customer homes. Knowledgeable about mixing solutions, operating cleaning equipment, and maximizing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Professional House Cleaner / Team Lead
The Cleaning Authority
Kernersville, NC
07.2023 - Current
- Leadership skills
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Worked with speed and efficiency to meet all job requirements.
- Communicated with customers about requests for additional supplies or cleaning services.
- Interacted pleasantly with clients and guests when performing daily duties.
- Delegation
- Customer service
- Team productivity
Online Grocery Pickup
Walmart
Winston-Salem, US
04.2022 - Current
- Created, managed or automated orders or invoices using order management or invoicing software.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
- Handled all aspects of business, including accounting, purchasing and web design.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Assisted teammates with daily tasks during peak periods.
Cashier/Sales Associate
Delhaize America Food Lion
Sanford, US
12.2020 - 06.2021
- Performed other duties as assigned by management.
- Identified opportunities for improving efficiency through better use of time management skills.
- Assisted with test taking skills, such as time management and stress reduction techniques.
- Maintained work area and kept cash drawer organized.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Developed strategies to help clients improve communication skills.
- Developed positive relationships with customers through excellent communication skills.
Crew Member
Zaxby's
Sanford, US
10.2019 - 09.2020
- Communicated with customers
- Helped customers with orders
- Bagged orders for customers
- Restocked items
- Took out trash and recycling
- Swept and mopped lobby
- Maintained a positive attitude
- Helped customers with service
- Worked the cash register
- Answered calls with a positive attitude
- Helped train new employees
- Worked in a high pressure environment
Education
High school or equivalent -
Lee County High School
Sanford, NC06.2021
Some College (No Degree) - Hospitality Management
University of North Carolina At Greensboro
Greensboro, NCSome College (No Degree) - Medical Office Admin
Forsyth Technical Community College
Winston-Salem, NCSkills
- Customer Service
- Time management
- Cash Handling
- Microsoft Word
- Learning skills
- Computer skills
- Sales
- Professional appearance
- Organizational growth
- Project management
- Documentation skills
- Work oriented
- Driven
- Adaptability
- Active listening
- Interpersonal/Intrapersonal communication
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Professional House Cleaner / Team Lead
The Cleaning Authority
07.2023 - Current
Online Grocery Pickup
Walmart
04.2022 - Current
Cashier/Sales Associate
Delhaize America Food Lion
12.2020 - 06.2021
Crew Member
Zaxby's
10.2019 - 09.2020
High school or equivalent -
Lee County High School
Some College (No Degree) - Hospitality Management
University of North Carolina At Greensboro
Some College (No Degree) - Medical Office Admin
Forsyth Technical Community College
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