Summary
Work Preference
Work Availability
Overview
Work History
Skills
Education
Certification
Languages
Timeline
Interests
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Amanda Flores
Open To Work

Amanda Flores

Anna,TX

Summary

Personable and dedicated customer service representative with extensive experience in the industry with a knack for completing tasks efficiently and productively. Experienced in inventory management, sales strategy development, and customer service excellence. A a solid team player with an upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Known for having great organizational skills. Gifted at working with all types of customers. I am looking for a new role where hard work and dedication will be highly valued.

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Beauty Advisor - Assistant ManagerPet Care AssociatePHC (Professional House Cleaner) - Team Lead

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Anna, TXMcKinney, TXDallas, TXFrisco, CO
Open to relocation: Yes

Minimum Desired Compensation

$17/hr

Important To Me

Work-life balanceHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work week

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview

1
1
Language
2
2
Certificate
4
4
years of post-secondary education
6
6
years of professional experience

Work History

PHC (Professional House Cleaner) - Team Lead

Two Maids
McKinney, Texas
02.2025 - Current
  • Organized cleaning supplies and equipment for efficient workflow.
  • Maintained cleanliness of tools and equipment for optimal performance.
  • Performed thorough cleaning of residential spaces according to established guidelines.
  • Collaborated with team members to complete deep cleaning tasks in homes.
  • Maintained high standards of cleanliness and customer satisfaction in all services.
  • Conducted routine inspections of cleaned areas to uphold quality standards.
  • Managed time effectively to complete multiple cleaning jobs each day efficiently.
  • Sanitized bathrooms, kitchens, and other germ-prone areas.
  • Swept and mopped all hard surfaces, such as floors and countertops.
  • Cleansed kitchen fixtures like sinks using appropriate cleaners.
  • Cleaned exterior of appliances.
  • Hand washed dishes if necessary.
  • Emptied trash cans and replaced liners.
  • Cleaned bathrooms including toilets, showers and tubs, sinks and counters.
  • Changed bed sheets and pillow cases.
  • Dusted furniture, shelves, window sills and other surfaces.
  • Polished wood furniture with lemon oil or appropriate cleaner.
  • Cleaned interior windows and mirrors.
  • Moved light furniture while cleaning areas behind them.
  • Cleaned air vents and ceiling fans.
  • Vacuumed carpets, rugs, furniture, and drapes.
  • Notified supervisor of any issues requiring attention.
  • Communicated with clients to ensure their specific cleaning preferences were met.
  • Trained new staff on cleaning procedures and company standards.
  • Led team members in executing cleaning protocols and maintaining quality standards.

Beauty Advisor - Assistant Manager

Sally Beauty
Frisco, Texas
07.2021 - 02.2025
  • Maintained knowledge of current beauty trends and product lines.
  • Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
  • Recommended merchandise based on expert product knowledge and client preferences.
  • Educated customers about the proper use of cosmetics, fragrances and other beauty items.
  • Upsold additional beauty items when appropriate to increase sales revenue.
  • Administered special promotions such as discounts or loyalty rewards programs.
  • Trained new staff on product knowledge and customer interaction techniques.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Collaborated with team members to enhance store appearance and displays.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
  • Assisted in opening and closing procedures including counting money drawer contents at end of shift.
  • Managed inventory, ensuring stock levels met customer demand.
  • Assisted in inventory management and product ordering processes.
  • Created a positive shopping experience for each customer through effective communication skills.
  • Provided exceptional customer service in a fast-paced environment.

Pet Care Associate

PetSmart
McKinney, Texas
07.2020 - 06.2021
  • Assisted customers in selecting pet supplies and products.
  • Maintained cleanliness and organization of the store environment.
  • Provided care and attention to pets in-store, including feeding and grooming.
  • Responded to customer inquiries about pet care and product information.
  • Stocked shelves with merchandise and ensured proper product placement.
  • Monitored pet health and behavior, reporting concerns to management immediately.
  • Educated customers about proper nutrition for their pets based on breed and age requirements.
  • Provided excellent customer service to all pet owners.
  • Greeted pet owners and their animals in a friendly manner.
  • Provided assistance with adoption events held at the facility.
  • Answered phone calls from customers regarding their pet's needs or concerns.

Skills

  • Customer service
  • Team leadership
  • Inventory management
  • Store organization
  • Product knowledge
  • Quality control
  • Time management
  • Visual merchandising
  • Effective communication
  • Staff training
  • Attention to detail
  • Computer skills
  • Managing paperwork
  • Shipment receiving
  • Supply management
  • Sales promotion
  • Customer relationship management
  • Training and mentoring
  • Adaptability in fast-paced environments
  • Trend awareness
  • Multitasking and organization
  • Retail experience
  • Flexibility and adaptability
  • Active listening
  • Empathy and patience
  • Quality assurance inspection
  • Collaboration skills
  • Strong work ethic
  • Self-motivation and initiative
  • Professional appearance

Education

Associate of Applied Science - Business

Collin County Community College
Plano, TX
08.2020 - 12.2024

Wylie High School
Wylie, TX

Certification

  • Driver’s License (2022)
  • Certified Color Consultant (CCC) (2023-2025)

Languages

English
Professional

Timeline

PHC (Professional House Cleaner) - Team Lead

Two Maids
02.2025 - Current

Beauty Advisor - Assistant Manager

Sally Beauty
07.2021 - 02.2025

Associate of Applied Science - Business

Collin County Community College
08.2020 - 12.2024

Pet Care Associate

PetSmart
07.2020 - 06.2021

Wylie High School

Interests

Music

Baking

Gaming

Crafting

Singing

Dancing

Art

Animals

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Amanda Flores