Summary
Overview
Work History
Education
Skills
Zeta Phi Beta Sorority, Incorporated
Timeline
Generic

Airica Moore

Summary

Experienced professional with a proven track record in increased customer satisfaction seeking remote opportunities to leverage expertise in customer relations and data entry. Demonstrated ability to deliver exceptional customer services, exceeding client expectations and driving business growth. Proficient in remote collaboration tools and communication platforms. Emphasizing adaptability, self-motivation, and exceptional problem-solving skills to excel in remote work environments.

Overview

2
2
years of professional experience

Work History

Middle School English Teacher

Craig Middle School
08.2023 - Current

In my present position as a Middle School English Teacher, I am responsible for educating and mentoring 60 students, including eighth graders focusing on English curriculum. Additionally, I engage in collaborative efforts with various stakeholders, including behavioral specialists, mental health practitioners and social workers, to contribute to the development of interventions tailored to students requiring support.

  • Achieved a 50% increase in the number of students demonstrating mastery, proficiency employing evidence to substantiate their arguments in writing.
  • Achieved a 40% increase in the quality of students demonstrating proficiency in text analysis. Increasing reading comprehension and text analysis by 40% across 8th grade

Tutoring Paraprofessional/Sped Paraprofessional

Fulton County Schools
10.2022 - 08.2023

In my role as a tutoring paraprofessional it is my role to tutor students in the Reading and Math curriculums spanning from kindergarten to fifth grade. I collaborate with teachers in order to understand the current progress of the students, as well as staying up to date on their interventions and progress monitoring.

  • Demonstrated strong customer service skills by collaborating with teachers, therapists, and administrators to develop individualized education plans (IEPs), ensuring specific needs of each student were met effectively.
  • Personalized instruction and individualized support for each student.
  • Gave assessments to identify strengths and weaknesses in each student to personalize each of their study plans
  • Offered exceptional customer service to parents and guardians of students with special needs by actively engaging in regular communication, providing updates on progress, and addressing any questions or concerns promptly and empathetically.
  • Increased test scores by about 80%

Performing Arts Choreographer

South Fulton Studios
05.2022 - 06.2023

In my role as a performing arts choreographer I taught various dance styles to students including ballet, hip-hop, jazz, and African style dance. Using Dance Studio Pro to update orders, as well as complete sales.

  • Demonstrated exceptional customer service skills by maintaining open and effective communication channels with dance students and their parents, addressing their inquiries, concerns, and requests promptly and professionally.
  • Created variety of original dance routines for different classes according to skill level and performance plans.
  • Provided outstanding customer service during dance performances by ensuring smooth and enjoyable experience for audience, addressing any concerns or issues promptly, and handling feedback with professionalism and grace, increased sales by 10%.

Education

Bachelor of Arts - Child And Family Development

Western Michigan University
Kalamazoo, MI
12.2019

Skills

  • DATA ENTRY
  • CROSS COLLABORATION
  • INBOUND AND OUTBOUND CALLING
  • MICROSOFT PROGRAMS
  • PROFICIENT IN GOOGLE PROGRAMS
  • DATA ANALYSIS

Zeta Phi Beta Sorority, Incorporated

Health & Wellness Committee Chair

Timeline

Middle School English Teacher

Craig Middle School
08.2023 - Current

Tutoring Paraprofessional/Sped Paraprofessional

Fulton County Schools
10.2022 - 08.2023

Performing Arts Choreographer

South Fulton Studios
05.2022 - 06.2023

Bachelor of Arts - Child And Family Development

Western Michigan University
Airica Moore