Airielle Pritchett
Houston,TX
Summary
A dynamic and results-oriented professional with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
6
6
years of professional experience
Work History
Member Enrollment Outreach Specialist
CareHarmony
06.2022 - 10.2024
- Effectively conducted outbound calls that focused on educating target members and their care teams on the advantage of the Vesta Healthcare program
- Assisted members, caregivers, and family members to ensure program consent and acceptance
- Scheduled new member appointments with the clinical team and providers
- Connected with Program Engagement Coordinators and Operations Assistants in successfully transitioning new members to the ongoing program experience
- Worked alongside the Vesta Healthcare Clinical Team to help schedule virtual visits for newly onboarded members
- Successfully managed responsibilities with consistent performance on high volume calls.
Executive Administrative Assistant
Assata High School
08.2018 - 05.2022
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy
- Conducted outbound calls to families interested in enrollment
- Managed the principal's calendar on a daily basis
- Scheduled and conducted enrollment appointments for prospective students
- Managed inventory levels for all office supplies
- Managed payroll for temporary, hourly, and salaried employees
- Organized files, developed spreadsheets, faxed reports, scanned documents
- Administered assessments for high school students
Education
Bachelor of Science - Biomedical Sciences
University of Wisconsin Milwaukee
Milwaukee, WI12-2021
Skills
- Analytical Skills
- Problem-solving
- Critical Thinking
- Leadership
- Technical Skills
- Data Analysis
- Agility
- Effective communication
- Detail Oriented
Timeline
Member Enrollment Outreach Specialist
CareHarmony
06.2022 - 10.2024
Executive Administrative Assistant
Assata High School
08.2018 - 05.2022
Bachelor of Science - Biomedical Sciences
University of Wisconsin Milwaukee
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