AISATOU MBOUOMBOUO
Boston,USA
Summary
Professional care provider with extensive experience in delivering compassionate and effective support to residents. Strong team collaborator, adaptable to changing needs, and consistently focused on achieving results. Skilled in personal care assistance, medication administration, and promoting a safe living environment. Reliable, patient, and dedicated to enhancing the quality of life for residents.
Overview
11
11
years of professional experience
Work History
Housekeeping Associate
Boston Park Plaza
08.2023 - Current
- Cleaned and arranged guest rooms.
- Washed dirty bedding, clothing, and linen.
- Stocked and maintained an inventory of housekeeping supplies.
- Received visitors and showed guests around.
- Dusted furniture or fixtures and polished.
- Scrubbed and sanitized showers, bathtubs, toilets, countertops, and sinks.
- Vacuumed and cleaned carpets, doormats, and rugs.
- Reported breakages, damages, and safety issues for repairs.
Residential Counselor
Crotched Mountain Rehabilitation Center
05.2023 - 03.2025
- Provided individualized support to residents, fostering personal growth and independence.
- Implemented behavior management strategies to enhance resident engagement and cooperation.
- Developed and facilitated therapeutic activities tailored to resident needs and interests.
- Collaborated with interdisciplinary teams to create comprehensive care plans for residents.
- Assessed resident progress regularly, adjusting care plans to ensure optimal outcomes.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Monitored and documented client progress toward meeting goals and objectives.
- Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
Resident Care Aide
Bloomfield Nursing And Rehab
03.2019 - 09.2023
- Provided compassionate care to residents, assisting with daily living activities and personal hygiene.
- Monitored vital signs and reported changes in resident health status to nursing staff.
- Assisted in mobility and transportation of residents, ensuring safety and comfort during transfers.
- Maintained accurate documentation of resident care plans and progress notes in electronic systems.
- Collaborated with interdisciplinary teams to develop personalized care strategies for residents.
- Participated in ongoing staff training sessions to stay up-to-date on best practices in resident care provision within the industry standards.
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
Hostess / Server
Luxury agency
01.2019 - 01.2021
- Greets guests warmly, manages reservations and waitlists, and provides accurate wait times.
- Escorts guests to tables, presents menus, and introduces the server. Ensures an equitable distribution of guests to maintain a smooth flow.
- Cleans and tidies the reception and dining areas, helps bus tables, and assists with side work.
- Guides the guest experience at their table, from initial greeting and order taking to serving food and drinks.
- Takes orders, communicates with the kitchen, and ensures food is delivered promptly and correctly.
- Answers questions about the menu, anticipates guest needs, and handles complaints or issues that arise during the meal.
- Calculates and presents the bill, collects payment, and issues change.
- Clears and sets tables, and keeps the dining area clean.
Food Service Worker
05.2015 - 03.2016
- Performed prep work for the sous chef.
- Cleaned work areas, equipment, and utensils.
- Stored food in designated areas by safety standards.
- Served customers in a friendly, efficient manner as directed by the manager.
- Performed prep work for the sous chef.
Education
Associate of Science - Computer Science
Quincy College
Quincy, MA12-2026
Diploma - Marketing and Management
University Institute (IUGET)
Douala, Cameroon01.2018
Diploma - Modern French Language
University of Yaoundé
Yaoundé, Cameroon01.2016
Skills
- Team Work
- Time Management
- Leadership
- Verbal & Written Communication
- Bathing assistance
- Housekeeping tasks
- Patient care
- Vital signs monitoring
- Medical record documentation
- Meal preparation
LANGUAGE
English
French
Timeline
Housekeeping Associate
Boston Park Plaza
08.2023 - Current
Residential Counselor
Crotched Mountain Rehabilitation Center
05.2023 - 03.2025
Resident Care Aide
Bloomfield Nursing And Rehab
03.2019 - 09.2023
Hostess / Server
Luxury agency
01.2019 - 01.2021
Food Service Worker
05.2015 - 03.2016
Diploma - Marketing and Management
University Institute (IUGET)
Diploma - Modern French Language
University of Yaoundé
Associate of Science - Computer Science
Quincy College