Aisha Ameen
Wilmington,DE
Summary
Polite and professional successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
4
4
years of professional experience
Work History
PST Specialist
LabCorp
Glen Mills, PA
01.2023 - Current
- Reviewed and processed requisitions for laboratory tests.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Enhanced customer satisfaction by swiftly resolving technical issues and providing exceptional support.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Centrifuged blood samples as outlined in clinical protocols.
Phlebotomist
ChristianaCare
Newark, DE
01.2022 - 01.2023
- Conducted venipuncture and other CT procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Mobile Phlebotomist
Brookside
Aston Mills, PA
07.2020 - 12.2021
- Participated in quality assurance and competency assessment initiatives.
- Verified proper storage and transportation of specimens to laboratories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Reviewed patient records for accuracy and completeness.
Education
No Degree - Certified Phlebotomy Technician
Del Tech Community College
Wilmington De08.2021
High School Diploma -
Alexis I. DuPont High School
Wilmington, DE06.2016
Skills
- Paperwork Processing
- Team Leader
- Communication abilities
- Computer Skills
- Inbound phone calls
- Understanding Customer Needs
- 53 wpm Typing Speed
- Verbal and written communication
Timeline
PST Specialist
LabCorp
01.2023 - Current
Phlebotomist
ChristianaCare
01.2022 - 01.2023
Mobile Phlebotomist
Brookside
07.2020 - 12.2021
No Degree - Certified Phlebotomy Technician
Del Tech Community College
High School Diploma -
Alexis I. DuPont High School