Aisha Bills
Indianapolis,IN
Summary
Dedicated Customer Service and Patient Care Technician professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Community Health Network
03.2021 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Warehouse Operator
LGC Staffing
09.2016 - 01.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
Education
High School Diploma -
Warren Central High School
Indianapolis, IN05.2015
Skills
- Vital signs monitoring
- Medical Equipment Operation
- Certified in CPR/AED
- Recording vital signs
- Customer Service
- Critical Thinking
- Microsoft Excel
- Order Processing
- Order Fulfillment
Timeline
Patient Care Technician
Community Health Network
03.2021 - Current
Warehouse Operator
LGC Staffing
09.2016 - 01.2018
High School Diploma -
Warren Central High School