Aisha Coleman
Detroit
Summary
Skilled in EMR updating and effective communication, I excel in problem-solving and maximizing OR utilization, ensuring seamless patient care and operational efficiency. Committed to delivering exceptional service in fast-paced environments. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Surgery Coordinator
DMC Berry Surgery Center
11.2022 - Current
- Coordinates the operating room case schedule by scheduling operative procedures, estimating time needed by surgeon, determining surgical personnel availability, collecting admitting and special equipment and utilizing the approve physician’s privileges and special procedure lists when scheduling
- Coordinates cases being added and canceled; rearranges schedule as needed and verifier/checks for conflicts
- Reviews utilization of physician’s O.R
- Block time to ensure unused blocks may be utilized by other physicians
- Reports findings to O.R
- Leadership to maximize O.R
- Utilization
- Review operating room schedule and discusses problems or concerns with the appropriate personnel and collectively resolves any problems
- Utilizes hospital computer information systems to enter data for scheduling
- Monitor interface activity to ensure synchronization of dual computerized schedules
- Establishes working relationship with physicians and department personnel
- Consults with various departments to maximize O.R
- Utilization and minimize downtime
- Orders and maintain inventory of expendable office supplies
- Preform variety of additional duties such as typing, preparing reports, surgical boarding, answering telephones and mentioning/routing fax messages in a timely manner
Unit Clerk
DMC Children's Hospital of Michigan
Detroit
10.2016 - 03.2023
- Under direct supervision, and according to established policies and procedures, performs a variety of clerical, reception, logistical, customer service and sitter duties for assigned patient care service or nursing unit
- Has knowledge of most current downtime policy and performs downtime processes as delegated
- Make available the appropriate forms needed during IS system downtime, ensures those forms are labeled and placed into the paper medical record: prepares downtown requisitions as required: notifies consults verbally or via phone: communicate others to appropriate department as needed
- Maintain unit log requisitions and equipment books
- Prepares and copies paper chart as directed for discharged or transfer
- Answers call lights
- Answers heavy call phones
- Prepares/sends thank you cards for discharged patients
- Enter CIS requests as directed
- Order and maintain par level of unit/office supplies as directed
- Verifies unit census as directed (LINKS) and discharged patients from LINK when appropriate
Admitting Registrar/Boarding Clerk
Beaumont Hospital
Royal Oak
09.2015 - 07.2018
- Enter and verify that all patient demographics and billing information correctly entered/verified at the time of check in
- Perform insurance data entry
- Responsible for scheduling appointments per physician request
- Recognize and respond appropriately to urgent situations per protocols
- Document work processes as required
- Demonstrate courtesy and helpfulness toward patients and their families
- Coordinate and schedule surgeries, follow-up appointments as designated by physicians
- Handle large volume phone calls with effective telephone communication
- Interact with patients', physicians and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information
- Maintains Physicians daily schedules
- Handle inquires and patient intakes
- Maintains and facilitates communications with all surgical areas to efficiently plan and organize the OR schedule
- Schedule procedures with anesthesia availability
- Schedule procedures into the correct rooms, depending on resources required for the procedures and available blocked and non-blocked times
Mental Health Associate
Stonecrest Center
Detroit
09.2013 - 08.2015
- Helps patients by responding to call button request, obtaining needed services from nurses, physicians, aides, and other hospital personnel
- Handle large volume of phone calls
- Multi-tasking between multiple programs to update and receive patient information in a timely manner
- Maintain unit supplies by placing and verifying inventory
- Responsible for data entry and use of electronic medical records system
- Establishes patient record by preparing folder, assigning patient number and completing patient identification information
- Maintain unit operations by following policies and procedures; reporting needed changes
Education
Sonographer Program -
Oakland Community College
Royal Oak, MI03.2025
Medical Assistant Diploma -
Sanford Brown College
Dearborn, MI10.2010
Diploma - Medical Billing And Coding
National Institute of Technology
Southfield, MI06-2001
High School Diploma -
Henry Ford High
Detroit, MI06.1998
Skills
- Problem solving
- Medical coding and billing
- Effective communication
- EMR updating
- Organization and time management
- Medical terminology
- Data entry
- Schapptbook/Epic Systems
- Confidentiality understanding
- Schedule and calendar management
- Attention to detail
- Customer service
- Critical thinking
- Microsoft office
Certification
- BLS CPR
Timeline
Surgery Coordinator
DMC Berry Surgery Center
11.2022 - Current
Unit Clerk
DMC Children's Hospital of Michigan
10.2016 - 03.2023
Admitting Registrar/Boarding Clerk
Beaumont Hospital
09.2015 - 07.2018
Mental Health Associate
Stonecrest Center
09.2013 - 08.2015
Sonographer Program -
Oakland Community College
Medical Assistant Diploma -
Sanford Brown College
Diploma - Medical Billing And Coding
National Institute of Technology
High School Diploma -
Henry Ford High
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