Aisha Fowler
Covington,GA
Summary
Customer-oriented, strategic-thinking [LDR] with 10+ years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets. Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.
Overview
15
15
years of professional experience
Work History
Lead Development Representative
TeleNet Marketing Solutions
Athens, GA
07.2014 - 09.2023
- Engage decision makers in a conversation to uncover current business environment needs.
- Navigate to the correct decision maker through inquiries with gatekeepers, work colleagues and other resources.
- Recognize buying signals and coordinate sales and prospect meetings.
- Enter information captured during a phone conversation into multi-relational databases and/or Sales CRM system.
- Compose summary statements and/or email communication conveying the specifics around sales opportunities and prospect conversations.
- Attended industry events and webinars to stay up-to-date on market developments.
- Worked closely with Account Executives to transition qualified leads into closed deals.
Quality Assurance Specialist
Carters Oshkosh
Braselton, GA
06.2013 - 07.2014
- Developed and maintained quality assurance protocols, processes and procedures.
- Conducted regular internal audits to identify non-conforming issues.
- Pull and tabulate requested data for Support Team with excel spreadsheets and Warehouse Management reports.
- Input updated forecasts to planning reports and communicate adjustments as needed.
- Study background details of the facility specifically relating to our inventory reports, hours, volumes and building flow.
- Support and participate in continuous improvement projects
- Effectively communicate daily to multiple levels of management.
- Created reports summarizing findings from inspections and tests conducted.
Customer Service Agent
Orchard Brands
Athens, GA
02.2009 - 07.2012
- Answered incoming customer calls and provided product and service information.
- Reviewed customer orders to ensure accuracy of product, quantity and pricing.
- Maintained customer records by updating account information in the computer system.
- Processed orders, forms and applications accurately and efficiently.
- Processed daily invoices for payment, verifying accuracy of billing information prior to submission.
- Received verbal or written instructions from customers pertaining to their specific needs.
- Monitored and tracked customer orders to meet lead times and drive on-time delivery.
Education
Associate of Applied Science - Criminal Justice
Athens Technical College
Athens, GA05.2013
Associate of Arts - Sociology
University of North Georgia
Gainesville, GA12.2003
Skills
- Expert in developing effective B2B prospecting outreach and appointment setting strategies that drive revenue
- Business Relationship Management
- Contract Negotiation and Closing Tactics
- Marketing
- Salesforce
- Lead Development
- Consultative Sales
- Sales
- Web Technologies and Services
- Staff Training
- Attention to Detail
- Decision-Making
- Call center opening and closing
- Active Listening
- First Aid/CPR
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Lead Development Representative
TeleNet Marketing Solutions
07.2014 - 09.2023
Quality Assurance Specialist
Carters Oshkosh
06.2013 - 07.2014
Customer Service Agent
Orchard Brands
02.2009 - 07.2012
Associate of Applied Science - Criminal Justice
Athens Technical College
Associate of Arts - Sociology
University of North Georgia
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