Aisha Martin
Atlanta,GA
Summary
Friendly, energetic and hardworking club/lounge waitress with 8 years of experience in fastpaced nightlife and entertainment venues. Skilled in providing exceptional customer service, managing high-volume orders, and maintaining a welcoming atmosphere. Seeking to contribute to a team that values customer satisfaction, efficiency, and professionalism.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bottle Service
Eleven45
01.2019
- Provided VIP bottle service to high-end clientele, ensuring a memorable and personalized experience
- Actively promoted premium bottle selections, resulting in increased sales and guest satisfaction
- Coordinated with security and management to provide exclusive, safe, and attentive service to VIP tables
- Created a fun and welcoming environment by engaging with guests, handling requests promptly, and ensuring all needs were met
- Ensured tables were fully stocked with mixers, ice, and garnishes, maintaining a high level of presentation
Club Waitress
Gentlemen's Club
01.2020 - 01.2023
- Built strong rapport with guests, encouraging repeat visits and promoting a welcoming environment
- Managed large party reservations and VIP sections, ensuring top-tier service and attention to detail
- Processed payments and handled cash transactions accurately, balancing registers at end of shifts
- Collaborated with bar staff, security, and management to ensure a safe and enjoyable environment
Server
Pasha
01.2020 - 01.2021
- Provided fast, attentive service in a high-energy environment, ensuring guests felt valued and welcomed
- Actively assisted in maintaining cleanliness and organization within section, meeting venue standards
- Assisted with inventory and restocking to support bartenders during busy shifts
- Provided VIP bottle service to high-end clientele, ensuring a memorable and personalized experience
- Actively promoted premium bottle selections, resulting in increased sales and guest satisfaction
- Coordinated with security and management to provide exclusive, safe, and attentive service to VIP tables
- Created a fun and welcoming environment by engaging with guests, handling requests promptly, and ensuring all needs were met
- Ensured tables were fully stocked with mixers, ice, and garnishes, maintaining a high level of presentation
Waitress / Cocktail Server
The Cigar Lounge
01.2018 - 01.2020
- Delivered superior service in a high-energy environment, handling customer requests promptly and with professionalism
- Memorized a rotating drink menu to recommend items and answer guest inquiries confidently
- Maintained cleanliness and order within designated section, adhering to venue standards
- Assisted with inventory and restocking, ensuring timely availability of bar supplies and ingredients
Club Chef
Republic
01.2018 - 01.2019
- Prepared a variety of high-quality dishes tailored for a nightclub menu, balancing flavor and presentation
- Assisted in menu development, incorporating guest feedback and seasonal ingredients for rotating specials
- Oversaw food preparation and ensured strict adherence to health and safety standards
- Collaborated with bar and waitstaff to coordinate food and drink pairings, creating a cohesive guest experience
- Worked in a high-volume kitchen, managing orders efficiently during peak hours without sacrificing quality
Manager
Club Tease
01.2016 - 01.2018
- Oversaw training, and scheduling of staff, including dancers, bartenders, and security personnel to ensure optimal performance and customer satisfaction
- Monitored budgeting, financial reporting, and cash flow, while implementing cost-control measures to enhance profitability
- Developed and maintained relationships with customers, addressing concerns and feedback to enhance the guest experience
- Created and executed marketing strategies and promotional events to increase foot traffic and boost sales
- Handled conflicts and disputes among staff and patrons with professionalism to maintain a safe and enjoyable environment
- Managed inventory of supplies and products, ensuring adequate stock
Education
Business Administration - Cultural Studies
Dillard University
New Orleans, LouisianaComputer Science -
Georgia State University
Atlanta, GeorgiaSkills
- Customer Service
- Multitasking
- Team Collaboration
Certification
AED & CPR
Timeline
Club Waitress
Gentlemen's Club
01.2020 - 01.2023
Server
Pasha
01.2020 - 01.2021
Bottle Service
Eleven45
01.2019
Waitress / Cocktail Server
The Cigar Lounge
01.2018 - 01.2020
Club Chef
Republic
01.2018 - 01.2019
Manager
Club Tease
01.2016 - 01.2018
Business Administration - Cultural Studies
Dillard University
Computer Science -
Georgia State University