Hardworking professional seeking full-time employment to leverage strong interpersonal skills in a team-oriented environment. Delivered exceptional customer service through effective multitasking and maintained composure in high-pressure situations.
Overview
1
1
Certification
6
6
years of post-secondary education
21
21
years of professional experience
Work History
Hair stylist
Trixie Girl LLC
Chicago, Illinois
07.2024 - Current
Provided exceptional blowouts and styling services to clients.
Maintained a clean and organized work area according to salon standards.
Assisted clients in selecting appropriate hair care products for their needs.
Janitorial Worker
Lees's Total Cleaning
Chicago, IL
11.2017 - Current
Clean commercial buildings and business. Used a dust mop to effectively remove dust from floors in commercial buildings., dusting, spot clean walls, clean bathrooms, mop floors. sweep floors, Performed vacuuming to maintain cleanliness and hygiene in commercial spaces., Removed trash from cans to maintain a clean and sanitary workspace., and Sanitized areas to uphold high standards of cleanliness.
Operated cleaning equipment including floor scrubbers and vacuum cleaners efficiently.
Followed safety protocols for handling cleaning chemicals and equipment consistently.
Hair Stylist
Drybar Holdings Llc
Chicago, IL
11.2018 - 11.2023
Consulted with clients to assess hair care needs and preferences, tailoring and performing shampooing, blowouts, and styling while ensuring compliance with sanitation standards. blowouts, styling, and sanitation.
Provided exceptional blowout services to enhance client satisfaction.
Assisted clients in selecting suitable hair products for their needs.
Collaborated with team members to ensure a seamless client experience.
Packing and counting
Amazon
Matteson, Illinois
11.2021 - 04.2022
Packing-preparing orders for delivery.
Counting- managing inventory and accuracy under the ICQA department.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Exceeded customer satisfaction by finding creative solutions.
Customer Service Representative
Noble Voice
Chicago, IL
10.2016 - 10.2017
Assisted clients in enrolling in educational programs.
Handled inbound calls, assisting clients in securing employment.
Partnered with team members to improve service delivery and increase customer satisfaction.
Assistant to Hair Stylist
MAHIRS HAIR DESIGN
Calumet City, IL
08.2005 - 08.2007
Assisted with shampooing, round-brushing, blow drying, relaxers, coloring, conditioning treatments, answered phones, and maintained appearance of hair salon.
Assisted stylists with client consultations and service preparations.
Managed appointment scheduling and maintained the booking system efficiently.
Provided customer support, addressing inquiries and ensuring satisfaction.
Cashier
RIVERDALE MARKET
Riverdale, IL
Operated cash register, maintained cleanliness of shelves and work area, and efficiently bagged customer items.
Assisted customers with product inquiries and selections in a friendly manner.
Maintained a clean and organized checkout area to enhance customer experience.
Organized checkout area to create a welcoming environment for customers.
Customer Service Representative
ORC PROTEL
Lansing, IL
Served clients through inbound calls, addressing inquiries about WOW cable services.
Educated customers on product features and services offered.
Documented customer interactions in CRM system, ensuring accurate tracking of issues and performances
Assistant and Hair Stylist
KARIM HAIR SALON
Harvey, IL
Shampooed clients' hair at the salon, round-brushed clients, styled client hair, answered telephones and maintained appearance of hair salon.
Assisted clients with product selection and service recommendations.
Maintained salon cleanliness by organizing workstations and common areas.
Scheduled appointments using salon management software and confirmed bookings.
Hair Stylist
JCPENNY CORPS.
Orland Park, IL
Crafted personalized hairstyles to enhance client satisfaction, worked cash register, and maintained appearance of the hair salon.
Consulted with clients to determine their desired hairstyles and preferences.
Styled clients' hair, worked cash register, and maintained appearance of the hair salon.
Kept salon tools and workstations organized and sanitized for optimal client experience.
Caretaker
HOME AND HEALTH CARE
Chicago, IL
Cooked food, bathed, did laundry, took client to doctors appointment, and appearance of clients home.
Cashier
MCDONALDS RESTAURANT
Chicago, IL
Worked cash register, took customers orders, and cleaned up restaurant.
Education
Health care administration -
Kaplan University-Davenport Campus
CERTIFICATION - Cosmetology
PIVOT POINT BEAUTY ACADEMY
Evanston, IL
05.2008 - 02.2009
Certification - COMPLETION OF BASIC TRAINING AS REQUIRED BY THE ILLINOIS PRIVATE DETECTIVE
SECURITY TRAINING CENTER
Chicago, IL
HIGH SCHOOL DIPLOMA - General Studies
THORNRIDGE HIGH SCHOOL
Dolton, IL
08.2000 - 05.2005
Some College (No Degree) - Health Administration
UNIVERSITY OF PHEONIX
Chicago, IL
Some College (No Degree) - Business Management
ROBERT MORRIS COLLEGE
Chicago, IL
Skills
Client consultation
Customer service
Attention to detail
Communication skills
Team collaboration
Time management
Appointment scheduling
Task organization
Detail-oriented
Problem resolution
Cleaning protocols
Commercial Cleaning
Certification
Driver's License, 10/01/21, 06/01/25
Cosmetology License
Additional Information - Basic Skills
Microsoft PowerPoint
Microsoft Excel
Assessments
Microsoft PowerPoint
Microsoft Excel
Timeline
Hair stylist
Trixie Girl LLC
07.2024 - Current
Packing and counting
Amazon
11.2021 - 04.2022
Hair Stylist
Drybar Holdings Llc
11.2018 - 11.2023
Janitorial Worker
Lees's Total Cleaning
11.2017 - Current
Customer Service Representative
Noble Voice
10.2016 - 10.2017
CERTIFICATION - Cosmetology
PIVOT POINT BEAUTY ACADEMY
05.2008 - 02.2009
Assistant to Hair Stylist
MAHIRS HAIR DESIGN
08.2005 - 08.2007
HIGH SCHOOL DIPLOMA - General Studies
THORNRIDGE HIGH SCHOOL
08.2000 - 05.2005
Cashier
MCDONALDS RESTAURANT
Caretaker
HOME AND HEALTH CARE
Hair Stylist
JCPENNY CORPS.
Assistant and Hair Stylist
KARIM HAIR SALON
Customer Service Representative
ORC PROTEL
Cashier
RIVERDALE MARKET
Health care administration -
Kaplan University-Davenport Campus
Certification - COMPLETION OF BASIC TRAINING AS REQUIRED BY THE ILLINOIS PRIVATE DETECTIVE