Aisha M. Pardi
Wilmington,MA
Summary
13 Years of experience in intake and care coordination within hospital, nursing home and community based settings. Skilled in optimizing care transitions, and ensuring compliance with healthcare regulations. Adept at collaborating with multidisciplinary teams to provide compassionate support to clients and their families as they navigate through the healthcare system.
Overview
13
13
years of professional experience
Work History
Intake Care Manager
Mystic Valley Elder Services
Malden, MA
10.2015 - Current
- Managed intake for 6+ new patients weekly, ensuring proper documentation and conducting initial assessments.
- Facilitated both community based intake assessments as well as nursing home discharges to ensure safe transitions and effective continuity of care.
- Developed personalized care plans in collaboration with doctors, nurses, and social workers to address medical, emotional, and social needs.
- Educated families and caregivers on available community resources, insurance options, and referrals.
- Ensured HIPAA compliance in handling sensitive patient data, treatment plans, and progress notes.
- Conducted weekly interdisciplinary team meetings to review and optimize state home care plans.
- Maintained accurate documentation in the SAMS database in compliance with EOEA guidelines.
- Coordinated services across departments and state agencies to enhance patient care.
Ongoing Case Manager
Chelsea Revere Winthrop Elder Services
Chelsea, MA
07.2014 - 10.2015
- Managed a caseload of 128 clients, ensuring timely documentation and compliance with care plans.
- Performed follow-up visits and adjusted care plans based on client condition changes.
- Communicated with clients, caregivers, and service providers to ensure continuity of care.
- Managed client service suspensions and reinstatements in the database.
- Organized files, paperwork, and appointments to streamline case management processes.
Mental Health Specialist
Franciscan Hospital for Children
Allston, MA
01.2012 - 06.2014
- Conducted comprehensive safety screenings for children and adolescents experiencing behavioral and psychiatric crises, assessing physical, emotional, and environmental risk factors.
- Provided one-on-one behavioral support and crisis intervention, utilizing de-escalation techniques to manage aggressive or self-harming behaviors in patients with various mental health conditions.
- Collaborated with psychiatrists, psychologists, nurses, and social workers to develop individualized treatment plans.
- Assisted in group therapy sessions, helping children develop coping mechanisms and emotional regulation strategies.
- Educated families on mental health resources, discharge planning, and follow-up care to ensure continued support beyond hospitalization.
- Maintained accurate and confidential documentation in compliance with HIPAA regulations, recording patient progress, behavioral incidents, and treatment outcomes.
- Monitored medication adherence and behavioral progress, reporting any concerns to the clinical team for immediate intervention.
Education
Bachelor's degree - Social and Political Systems Major, Psychology Minor
Pine Manor College
Chestnut Hill, MA05.2013
Skills
Healthcare Compliance & HIPAA
Interdisciplinary Team Collaboration
Crisis Intervention & Risk Assessment
Electronic Medical Records (SAMS Database, EHR)
Care Plan Development & Implementation
Strong Organizational & Communication Skills
Community Resource Navigation
TECHNICAL SKILLS
Electronic Health Records (EHR), SAMS DatabaseMicrosoft Office Suite (Word, Excel, Outlook)Telehealth & Remote Case Management Platforms
Timeline
Intake Care Manager
Mystic Valley Elder Services
10.2015 - Current
Ongoing Case Manager
Chelsea Revere Winthrop Elder Services
07.2014 - 10.2015
Mental Health Specialist
Franciscan Hospital for Children
01.2012 - 06.2014
Bachelor's degree - Social and Political Systems Major, Psychology Minor
Pine Manor College