Aisha Reynolds
Atlanta,Georgia
Summary
Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 10 plus+ years in restaurant industry. Ready to leverage experience and drive to pursue new professional challenges. Proactive and motivated Manager with high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs.
Overview
12
12
years of professional experience
Work History
Entrepreneur
Tipzy Berryz
Atlanta, GA
01.2012 - Current
- Event Planning
- Determined business plan, mission statement, and vision.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Mapped income generating strategies to grow revenue.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
- Negotiated supplier contracts to secure competitive pricing for materials and services.
- Identified target customer segments through in-depth research, building tactical marketing strategies.
- Devised processes to boost long-term business success and increase profit levels.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Introduced new methods, practices, and systems to reduce turnaround time.
Program Director
Motivated By People Community Foundation Inc
Atlanta, GA
01.2017 - 07.2021
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Provided ongoing direction and leadership for program operations.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Manager of Operations
Three Squares Express
Atlanta, GA
02.2018 - 05.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Associate of Science - Business
Monroe College
The Bronx, NY07.2004
Skills
- Cake Baking
- Safe serve Certified
- Inventory Control
- Project Management
- Purchasing and procurement
Timeline
Manager of Operations
Three Squares Express
02.2018 - 05.2021
Program Director
Motivated By People Community Foundation Inc
01.2017 - 07.2021
Entrepreneur
Tipzy Berryz
01.2012 - Current
Associate of Science - Business
Monroe College