Aisha Webb
Waterbury,CT
Summary
Seeking a role as Accounts Receivable Specialist to leverage expertise in fiscal management and customer communications.
Detail-oriented Accounts Receivable Specialist with 19 years of experience in billing, invoicing, and reconciliations. Skilled in streamlining payment processes, resolving client disputes, and enhancing departmental efficiency.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Specialist
Cooper Genomics
Trumbull, CT
05.2022 - 09.2024
- Manage accounts receivable functions, including payment processing, account reconciliation, and timely follow-up on outstanding claims to ensure fiscal accuracy
- Address and resolve billing disputes, while maintaining proactive communication with customers regarding overdue payments to uphold customer satisfaction and financial integrity
- Analyze billing trends and propose process improvements to the supervisor, contributing to the enhancement of departmental efficiency and accuracy
- Support month-end closing procedures, contribute to management reporting
- Provide training for new and existing staff to ensure team proficiency in accounts receivable operations
- Provide direct oversight that all denied or rejected claims are followed through and worked promptly
- Cash application from customers and third-party payers
- Process deposits and distribute refunds, as needed
- Resubmitted denied and incorrect claims resulting in over $1 million in aged AR from third-party payer
Medical Biller
Cooper Genomics
Trumbull, CT
11.2018 - 05.2022
- Accurately prepared and submitted billing data and medical claims to insurance providers, ensuring compliance with healthcare regulations
- Verified patient benefits and insurance eligibility, streamlining the pre-treatment authorization process to facilitate timely patient care
- Managed cash application and processed billing for government contracts, maintaining financial integrity and operational efficiency
Reimbursement Analyst
Cooper Genomics
Trumbull, CT
10.2017 - 11.2018
- Analyzed and processed patient information to accurately determine eligibility for reimbursement, ensuring compliance with healthcare regulations
- Prepared and compiled essential data for third-party cost report preparation, facilitating accurate financial reporting
- Assisted in financial impact analysis of new regulations and provided critical support during third-party payer audits
Medical Biller/Customer Service Representative
Patient Assistance Corp
Danbury, CT
09.2016 - 10.2017
- Managed medical billing and coding procedures, ensuring accurate processing and timely follow-up on claims with third-party payers
- Provided comprehensive support to patients by resolving inquiries and concerns related to billing statements effectively
Emergency Room Financial Representative
Northwell Health
Manhasset, NY
06.2011 - 09.2016
- Facilitated access to insurance for uninsured patients, ensuring compliance with healthcare regulations and supporting patient financial needs
- Managed accurate documentation of insurance co-payments, contributing to the department's revenue tracking efforts
- Conducted training for emergency room representatives on updates to insurance codes and copayment requirements, enhancing billing accuracy and efficiency
Patient Care Assistant (PCA)
Northwell Health
Manhasset, NY
01.2005 - 06.2011
- Provided comprehensive patient care in an emergency room setting, including monitoring vital signs, performing venipuncture, and conducting EKGs
- Oversaw the management of the emergency room holding area, ensuring efficient patient flow and adherence to safety protocols
- Delivered training and mentorship to new employees, leading to measurable enhancements in staff productivity
Education
BS - Health Science
Charter Oak State College
12.2022
Skills
- Account Management
- Problem Solving
- Communication
- Medical Coding
- EMR Systems
- Account Reconciliation
- Medical Records
- Project Management
- Hospital experience
- Customer Relationship Management (CRM) Software
- Insurance Verification
- Management
- Medical Claims Processing
- Leadership
- Power BI
- Microsoft Office Suite
- Government Contract Billing
- HIPAA
- Accounts Receivable
- Medical Terminology
- Time Management
- ICD-10
- Medical Billing
- Mentoring
- Data analysis skills
- Chargemaster
- EOB
Timeline
Accounts Receivable Specialist
Cooper Genomics
05.2022 - 09.2024
Medical Biller
Cooper Genomics
11.2018 - 05.2022
Reimbursement Analyst
Cooper Genomics
10.2017 - 11.2018
Medical Biller/Customer Service Representative
Patient Assistance Corp
09.2016 - 10.2017
Emergency Room Financial Representative
Northwell Health
06.2011 - 09.2016
Patient Care Assistant (PCA)
Northwell Health
01.2005 - 06.2011
BS - Health Science
Charter Oak State College
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