Aishatu Kanteh
Atlanta,GA
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
13
13
years of professional experience
Work History
Makeup Artist
La Reine Cosmetics
Atlanta, GA
09.2016 - Current
- Provided makeup services for weddings, proms and other special events.
- Applied makeup to clientele to cover imperfections and create new looks.
- Developed personalized skin care routines for clients based on individual skin types and conditions.
- Researched makeup trends through YouTube, beauty blogs, and magazines to enhance service offerings.
- Maintained counter hygiene standards with sanitized display units, tools and testers.
- Managed client appointment scheduling to ensure timely services., canceling and rescheduling.
- Collaborated with makeup artists to align strategies and achieve team objectives.
Babysitter
2208 creel road
Atlanta, GA
08.2022 - 05.2025
- Supervised children during recreational activities and playtime.
- Prepared nutritious meals and snacks for children throughout the day.
- Organized educational games to promote learning and development.
- Responsibly watched children while parents were out.
- Teaching good manners by setting clear expectations for behavior in various settings.
Assistant Manager
Uptown Luxury Solution
Atlanta, GA
08.2017 - 01.2023
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Proposed or approved modifications to project plans.
Cashier
Macys Department Store
Manhattan, NY
03.2014 - 05.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided exceptional customer service to patrons through active listening and engagement.
- Executed daily recovery tasks to maintain cleanliness and organization for enhanced customer experience.
- Assisted customers with purchase transactions at checkout and signed customers up for the rewards program.
- Acquired knowledge of other departments to ensure seamless store operations and support team efforts.
Education
Makeup Artist Certification -
Expert Rating Global Certifications
GED -
Bronx Regional High School
New York, NYSkills
- Customer Service
- Business development
- Advanced Makeup Techniques
- Project Management
- Trend Analysis
- Behavior management
- Customer relationship management
- Responsible driver
- Child Development Understanding
- Color theory
Languages
- English
- French
Timeline
Babysitter
2208 creel road
08.2022 - 05.2025
Assistant Manager
Uptown Luxury Solution
08.2017 - 01.2023
Makeup Artist
La Reine Cosmetics
09.2016 - Current
Cashier
Macys Department Store
03.2014 - 05.2017
Makeup Artist Certification -
Expert Rating Global Certifications
GED -
Bronx Regional High School