Aishelle Calderon

• Conducted property tours for prospective tenants, highlighting key features and benefits of community amenities.
• Facilitated lease negotiations, ensuring compliance with company policies and local regulations.
• Utilized software tools such as Yardi or RealPage efficiently for managing leads, tracking applications, and updating availability information accurately.
• Collaborated with maintenance teams to coordinate timely repairs and enhance tenant experiences.

.

• Provided positive first impressions to welcome existing, new and potential customers.
• Managed tenant inquiries and resolved issues promptly to maintain high satisfaction levels
• Developed marketing strategies to attract potential renters through social media and local advertising channels.
• Assisted in organizing community events to foster resident engagement and strengthen relationships among tenants.

• Supervised team members to ensure adherence to operational standards and safety protocols.
• Coordinated shift schedules, optimizing staff availability and coverage for peak hours.
• Trained new employees on equipment usage and customer service best practices.
• Assisted in inventory management, tracking stock levels and minimizing waste.
• Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.