Aishi Saha
Kolkata,West Bengal
Summary
Experienced Flight Attendant dedicated to passenger safety and exceptional customer service. Demonstrates a sharp, professional demeanor and outstanding interpersonal skills. Recognized for delivering top-notch service with a warm and approachable attitude.
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Cathay Pacific
05.2024 - Current
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Discovery Bay
Flight Attendant
Vistara Airlines
10.2019 - 04.2024
- Provided safety instructions to passengers prior to takeoff and landing.
- Delivered onboard customer service including food and beverage service.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Education
ISC -
Kalyani Public School
05.2018
ICSE - undefined
St. Claret School
04.2016
Skills
- Emergency Response
- Passenger support
- First Aid
- Flight safety
- FAA Regulations
- Customer Service
- Experienced in:
- A320
- A321
- A330
- B777
- B787
- Hospitality service expertise
- Team collaboration
- First aid
Accomplishments
- Successfully managed and resolved complex passenger incidents, ensuring passenger safety and satisfaction.
- Achieved a perfect safety record throughout 5 years of service.
- Consistently received high passenger satisfaction ratings and positive feedback.
- Successfully completed advanced training in Aviation Safety, First Aid & Service Excellence.
- Implemented innovative service enhancements that improved the passenger experience.
- Mentored and trained new cabin crew members, contributing to their professional development.
- Outstanding Customer Service Award: Recognized for consistently exceeding passenger expectations and delivering exceptional in-flight experiences.
LANGUAGES
English: First Language
Hindi: C2 Proficient (C2)
Bengali: C1 Advanced (C1)
Timeline
Flight Attendant
Cathay Pacific
05.2024 - Current
Flight Attendant
Vistara Airlines
10.2019 - 04.2024
ICSE - undefined
St. Claret School
ISC -
Kalyani Public School
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