Aishuru Seitalieva
Boynton Beach,Florida
Summary
Experienced Customer Service Supervisor bringing 2 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Nordstrom
11.2023 - Current
- Daily Cash Count & Run Sheet Report to HQ
- Processing 70 register bags, change order payments.
- Entering daily transaction into the Accounting Software.
- Month End Report.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Assessed customer needs and developed solutions to meet needs.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs.
- Gathered, organized and input information into digital database.
Customer Service Supervisor
Burlington Coat Factory Distribution Center
11.2021 - 05.2023
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Kept high average of performance evaluations.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
Bachelor of Science - Business Administration And Management
Palm Beach State College
05.2025
High School Diploma -
Riverhead Senior High School
06.2021
Skills
- Customer Service
- Microsoft Office
- New Hire Training
- Schedule Coordination
- Customer Relations
- Accurate Recordkeeping
- Telephone communication
Languages
Kyrgyz
Native or Bilingual
Russian
Full Professional
Turkish
Full Professional
English
Full Professional
Timeline
Service Coordinator
Nordstrom
11.2023 - Current
Customer Service Supervisor
Burlington Coat Factory Distribution Center
11.2021 - 05.2023
Bachelor of Science - Business Administration And Management
Palm Beach State College
High School Diploma -
Riverhead Senior High School