Aislinn Martin
Conway,SC
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
3
3
years of professional experience
Work History
Independent Business Owner
Optavia
Conway, SC
11.2023 - Current
- Researched industry trends to stay competitive.
- Maintained customer relationships through effective communication.
- Identified areas for improvement in product offerings or services.
- Provided technical support when required by customers or employees.
- Developed marketing strategies to promote business growth.
Shift Manager/Key Holder
Auntie Anne's Pretzels
Myrtle Beach, SC
01.2024 - 06.2024
- Resolved customer complaints promptly and professionally while maintaining a positive attitude towards customers.
- Developed strategies for increasing customer satisfaction ratings.
- Facilitated conflict resolution between customers and employees as needed.
- Managed shift operations by delegating tasks among team members in order to maximize efficiency.
- Provided training on store policies, procedures, and standards to new hires and existing staff.
- Opened and closed store in absence of senior managers.
Cashier Team Lead
Chartwells Schools Dining Services
Youngstown, FL
05.2021 - 12.2023
- Trained new cashiers on proper use of registers and store policies.
- Assisted cashiers with resolving customer complaints and inquiries.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Processed refunds and exchanges according to company policy.
- Performed daily opening and closing procedures for the register area.
Education
GED -
Home Schooled
Gainesville, GASkills
- Business Growth
- Staffing
- Policy and procedure implementation
- Recruiting and training
- Business Development
- Financial Administration
- Social Media Marketing
- Strategic Planning
- Human Resources Management
Timeline
Shift Manager/Key Holder
Auntie Anne's Pretzels
01.2024 - 06.2024
Independent Business Owner
Optavia
11.2023 - Current
Cashier Team Lead
Chartwells Schools Dining Services
05.2021 - 12.2023
GED -
Home Schooled
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