Rokiatou Fofana
Chesterfield,VA
Summary
Capable to provide superior support for patients in need of assistance regarding basic grooming , dressing, and safety needs. Establishes a safe risk- free patient environment by utilizing knowledge of fall prevention protocols ,infection and self arm prevention.
Overview
12
12
years of professional experience
Work History
Patient Advocate
AFRICAN COMMUNITY NETWORK
11.2015 - Current
- Educated patients on available resources and community programs, increasing their access to needed services.
- Monitored patient progress and provided emotional support.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
Manager
JENNY'S AFRICAN HAIR BRAIDING
02.2012 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
High School Degree -
NOTRE DAME D'AFRIQUE HIGH SCOOL OF ABIDJAN (IVORY COAST)
10.1993
Skills
- Patient and family education
- Compassion
- Multitasking
- Cool under pressure
- Patient care
- Dedication
- Stress management
- Communication skills
Drug Screen
Clean
Background Check
Clean
Hobbies and Interests
- Love to cook
- Love to Read
Timeline
Patient Advocate
AFRICAN COMMUNITY NETWORK
11.2015 - Current
Manager
JENNY'S AFRICAN HAIR BRAIDING
02.2012 - Current
High School Degree -
NOTRE DAME D'AFRIQUE HIGH SCOOL OF ABIDJAN (IVORY COAST)
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