AISWARYA SELVAKUMARASAMY
Project Manager/Product Owner/Business Analyst - IT Banking Credit Cards
Waukesha,WI
Summary
Business Analyst, Product Owner, and Project Manager with over 11 years of extensive expertise in IT, banking, and digital payments, specializing in credit card systems, compliance, and digital wallets. Demonstrates a visionary approach in orchestrating large-scale projects, including the successful implementation of Samsung Pay and Apple Pay across APAC, and leading compliance initiatives for Key Clients MasterCard , Citibank,Bank of America and AMEX. Proficient in Agile and Scrum methodologies, with a proven track record of enhancing payment security and optimizing project delivery through innovative solutions.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Project Manager
ABCD
02.2025 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Project Manager
Infosys Limited
03.2023 - 04.2024
- Led end-to-end delivery of Regulatory compliance project for the AMEX Statements Platform for Consumer Credit cards, managing stakeholder expectations and ensuring successful delivery within budget, scope, and timeline.
- Acted as the Project Manager , overseeing compliance initiatives related to the Statements product for regulatory alignment in the US region.
- Monitored project tasks and deliverables, tracked progress, and ensured on-time delivery of high-quality outcomes.
- Proactively managed project risks and issues, identifying and resolving impediments to enhance team performance.
- Established and maintained strong stakeholder relationships, providing regular status updates and facilitating alignment between business and technical teams.
- Hands-on experience with Agile SAFe methodology, including daily stand-ups, sprint planning, retrospectives, and backlog grooming.
- Utilized Agile tools such as JIRA and Rally for tracking tasks and Confluence for documentation and knowledge sharing.
Product Owner/Business Analyst
Infosys Limited
12.2019 - 02.2023
- Accountable for end-to-end compliance of all RISK deliverables as backlog prioritization, ensuring timely execution, documentation accuracy, and alignment with organizational and regulatory standards.
- Maintained Application Information (AIT) within AppHq, working closely with Product Managers to ensure accurate and up-to-date records.
- Completed application deliverables in RISE (Risk and Integration Services Environment) effectively and within deadlines to support compliance requirements.
- Conducted daily monitoring of GIS Continuous Monitoring tools, proactively identifying and responding to vulnerabilities affecting supported applications.
- Created and submitted Enhanced Remediation Exception Requests (ERP) and Risk Cases (e.g., Concerns, Self-Identified Audit Issues) to address risks associated with AITs.
- Coordinated documentation activities to support approvals and tollgates, ensuring alignment with Product Management and Engineering ownership.
- Acted as a liaison during audit and regulatory assessments, collaborating with Risk Managers and Technical Risk Officers to resolve application-related findings.
- Hands on experience in Agile methodology and in attending Agile Scrum ceremonies
- Define and planning the Product roadmaps and prioritize the Features
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
- Validating the Acceptance criteria and that all requirements are met
- Hands on experience in Jira and Confluence for documentations
Product Owner
Infosys Limited
08.2019 - 11.2019
- Played a consulting role performing Marketing analysis on Account receivable trending and sensing areas for AMEX.
- Performed Data analysis to identify trends, anomalies, and performance issues
- Analyzed historical data to support strategic business decisions
- Presented clear data insights to stakeholders using visual summaries
- Provided Client with consulting services on key trends in Market on AR platform and product capabilities and prepared research findings report.
- Presented Research report to AMEX stakeholders on products such as Islamic cards, Dual currency, Corporate cards with Market analytics.
Project Manager
Hexaware Technologies
02.2019 - 07.2019
- Manage and co-ordinate Product Validation testing (Functional UAT) as a Project Manager for this phase Post Implementation phase.
- Preparing FUAT sign off and FUAT results documents.
- Led UAT validation for commercial cards systems, managing cross functional teams across APAC region and delivering successful Google Pay integration for Australia
- Orchestrated end-to-end product validation testing for Vision+ systems, coordinating with operations and release management teams for seamless implementation
- Developed and executed Functional UAT project plans while facilitating effective communication between business stakeholders and technical teams
Product Owner
Wipro Technologies
09.2016 - 01.2019
- Led Product Owner role for Card Management Core platform and Fraud Management System—set fraud filtering parameters and collaborated with risk teams
- Defined product vision, roadmap, and prioritized backlogs aligned with stakeholder goals
- Translated business requirements into BRDs, MVPs, features, and user stories; owned grooming sessions
- Acted as a key liaison between business and development teams throughout SDLC
- Owned end-to-end delivery of Samsung Pay, Apple Pay, and push provisioning projects (Singapore, Taiwan) and their API Specs met
- Managed API Integrations specs in wallet lifecycle (Tokenization, authorization, clearing, dispute flows) and customer experience enhancements
- Led 2-way SMS alerts, EMS scoring, and rewards optimization initiatives for APAC card products
- Hands-on with Vision+ modules (CMS, FAS); managed deliverables using Agile and Waterfall methods
- Utilized tools like IBM RTC, JIRA, Rally, Blueprint, Confluence, and MS Excel/PowerPoint
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Conducted data-driven analysis to measure product success metrics, informing future enhancements or adjustments.
Business Analyst
Wipro Technologies
11.2014 - 08.2016
- Led Mastercard Host certification and interface validation for European banks including ING, Euronet, and Piraeus
- Managed processor and technology migration projects, including Chip/PayPass and in-house processing setups
- Scoped requirements and coordinated implementation for a key Russian bank's onboarding to Mastercard network
- Collaborated with Mastercard leads and client banks on BIN setup, ISO 8583 message mapping, and end-to-end card transaction flow (authorization, clearing)
- Gained in-depth knowledge of card network integration for ATM, debit/credit, and e-commerce services across acquiring and issuing processes
- Proven experience in the payments industry, specifically within credit card processing or ATM/POS switching environments.
- Strong knowledge of the ISO 8583 message structure, components (MTI, bitmap, data elements), and associated transaction flows.
- Hands-on experience using payment simulators and testing tools for host integration or terminal testing.
Business Analyst
Wipro Technologies
12.2013 - 10.2014
- Managed incident tickets efficiently using the ISM (Incident and Service Management) tool to ensure timely resolution and minimal downtime.
- Executed Struts migration projects, upgrading legacy applications to improved frameworks to enhance performance and maintainability.
- Delivered continuous support for Java J2EE applications built on the Struts framework, ensuring application stability and usability.
- Tools & Tech :Java J2EE, JSP, Servlets, SQL (Basic), Struts Framework
Education
MBA - Financial Management
Bharathiar University
Coimbatore12.2018
M.S - Information Technology
Vellore Institute Of Technology University
Chennai09.2018
Bachelor of Science - Mathematics
Pondicherry University
Pondicherry05.2013
Skills
- Project Management
- Digital payment solutions
- Software implementation
- Business requirements analysis
- Digital wallet integration
- Fraud detection system
- Change Coordination and Management
- Requirement gathering and oversight
- Expertise in ISO 8583 message handling
- Reporting and data interpretation
- Software application testing
- Regulatory Compliance
- Management of business artifacts records
- Experience with card transactions
- Vision plus Systems (Account Receivable)
- Agile Scrum Methodology & Waterfall
- JIRA /Rally/RTC/Confluence/Sharepoint/Tableau
Core Competencies
- Credit Card Industry Expertise: Deep knowledge of card payments lifecycle, including Authorization, Clearing, ISO 8583 messaging, and Mainframe exposure in Vision+ platforms (CMS, FAS, Fraud Management Systems).
- Issuer & Acquirer Onboarding: Hands-on experience with Mastercard network integration, including Host Certification Testing and Onboarding Processes.
- Digital Wallet Integrations: Led implementation projects involving Apple Pay, Samsung Pay, Google Pay, covering Tokenization, Card Issuance Lifecycle, and Mobile Wallet API Integration.
- Risk & Compliance: Successfully managed risk and regulatory compliance initiatives.
- Requirement Management: Skilled in requirement elicitation, BRD/FSD creation, user story writing, and change management aligned with Agile and Waterfall methodologies.
- Data Analysis: Proficient in SQL, Excel (Pivot Tables, VLOOKUPs)for deriving business insights and ensuring data integrity.
- Project Methodology: Led end-to-end product and compliance initiatives, coordinating cross-functional teams using Agile/Scrum, SAFe, and traditional Waterfall models.
Key Clients & Projects
- Led critical projects for top-tier clients such as Mastercard, Citibank, AMEX, and Bank of America.
- Delivered card migration, compliance, and digital payment initiatives for major European banks (ING, Euronet, Piraeus Bank).
- Key Bank Credit card Wallet Integration ( Apple pay , Samsung pay , Citipay,Gpay)
Tools & Technologies
- Requirement & Documentation Tools: JIRA, Confluence,Sharepoint,Rally , RTC, MS Word/Excel, Blueprint
- Data Tools: SQL ,Excel ,Tableau
- Project Management Tools: MS ppt and Excel, JIRA, Rally, ServiceNow
Accomplishments
- Long Service Award in Wipro technologies
- HEART award for completing Key project implementation for Mastercard.
- Topper Award at Wipro PRP(Project Readiness Program).
- IIT JAM exam - All India 542 ranker in MSc mathematics entrance exam.
- Trainer and Mentor in all the Project teams.
Timeline
Project Manager
ABCD
02.2025 - Current
Project Manager
Infosys Limited
03.2023 - 04.2024
Product Owner/Business Analyst
Infosys Limited
12.2019 - 02.2023
Product Owner
Infosys Limited
08.2019 - 11.2019
Project Manager
Hexaware Technologies
02.2019 - 07.2019
Product Owner
Wipro Technologies
09.2016 - 01.2019
Business Analyst
Wipro Technologies
11.2014 - 08.2016
Business Analyst
Wipro Technologies
12.2013 - 10.2014
Bachelor of Science - Mathematics
Pondicherry University
MBA - Financial Management
Bharathiar University
M.S - Information Technology
Vellore Institute Of Technology University