Aitalo Kuka
Anchorage
Summary
Results-oriented professional with extensive experience in team leadership and customer service. Highly organized, with a proven track record of managing tasks and training staff to improve service quality and operational success.
Overview
24
24
years of professional experience
2002
2002
years of post-secondary education
Work History
Cabin Leader
Pegasus Aviation Services LLC
Anchorage
11.2022 - Current
- Supervised cabin crew during flight operations to ensure safety and efficiency.
- Coordinated pre-flight briefings to align team on roles and responsibilities.
- Trained new staff on operational protocols and customer service standards.
- Communicated with ground personnel to resolve issues affecting cabin service.
- Lead daily meetings to discuss upcoming events and tasks.
Retail Worker
Alaska Wild Berry Products
Anchorage
11.2001 - 06.2017
- Assisted customers with product selections and inquiries.
- Maintained product displays and ensured store cleanliness.
- Operated point-of-sale system for transactions.
- Greeted customers, identified their needs and provided assistance with product selection.
- Monitored stock levels and communicated needs to management.
- Trained new staff on operational procedures and customer service standards.
Education
Samoana High School
Skills
- Conflict resolution
- Microsoft office
- Training & Development
- Excellent communication
- Organization and time management
- Customer service
References
References available upon request.
Timeline
Cabin Leader
Pegasus Aviation Services LLC
11.2022 - Current
Retail Worker
Alaska Wild Berry Products
11.2001 - 06.2017
Samoana High School