Aitana Isada
Hialeah,FL
Summary
Sharp professional. Solid background in laboratory environments. Skilled administrative team member with excellent customer relations, problem-solving and communication skills. Proficient in financial aid processes and bringing many years of related experience. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
year of professional experience
Work History
Financial Aid Clerk
Miami Dade College
Hialeah, Florida
09.2023 - 08.2024
- Prepared correspondence such as award letters for successful applicants.
- Created presentations about different aspects of the financial aid process for prospective students.
- Resolved discrepancies between documentation required by the institution and that provided by applicants.
- Answered inquiries from students regarding scholarship opportunities, repayment plans.
- Verified accuracy of all submitted forms and documents prior to submission.
- Explained policies related to financial aid awards to students and their families.
- Monitored disbursement of funds to ensure compliance with government regulations.
- Attended conferences or seminars related to best practices in administering student aid programs.
- Assisted with other duties as assigned by supervisor or department head.
- Advised students on budgeting strategies for managing their finances while attending college.
- Reviewed student financial aid applications and supporting documents to determine eligibility.
- Maintained current knowledge of changes in laws governing student financial assistance programs.
- Assisted students in understanding the financial aid process and requirements for application completion.
- Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
Sales Associate
Limonada
Hialeah, FL
02.2023 - 08.2023
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Associate of Arts - Biology
Miami Dade College
Miami, FL06-2024
Skills
- Documentation
- Microsoft Office
- Verbal Communication
- Confidentiality
- Clerical skills
- Research proficiency
- Writing scientific papers
- Writing reports
- Laboratory Experiments
- Computer Skills
- Records Storage
- Analytical and Critical Thinking
- Data logging
Affiliations
- art
- drawing
- dancing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
German
Professional
References
References available upon request.
Timeline
Financial Aid Clerk
Miami Dade College
09.2023 - 08.2024
Sales Associate
Limonada
02.2023 - 08.2023
Associate of Arts - Biology
Miami Dade College