Kenan Michael

At Santa Rosa Junior College, I enhanced financial aid service efficiency, notably reducing inquiry response times, and elevated student satisfaction through expert navigation of aid processes. Skilled in Microsoft Office and verbal communication, I excel in customer support and compliance, adeptly balancing multiple priorities in high-pressure environments. Compassionate Financial Aid Officer with nearly a year of helping students reach full potential through education. Eager to connect prospective applicants with underutilized governmental and private aid programs. Dedicated to enhancing institutions' incoming student body diversity by maximizing financial contributions for deserving students.