Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jennifer Diaz-Santana

Davenport,United States

Summary

An independent and self-motivated graduate of Valencia College majoring in Bachelor of Business Administration, currently seeking a full-time Business Administration job or any other relevant position with a progressive organization that provides an opportunity to capitalize on personal skills and abilities to help the team achieve company goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Financial Aid Clerk

Valencia College
06.2017 - 04.2022
  • Utilized computer and job-related software and updated filing, inventory, processed postal mail, and database systems.
  • Worked aiding students with FASFA applications, handling sensitive information with utmost confidentiality.
  • Provided administrative support to faculty members assisting in streamlining processes.
  • Interviewed potential candidates.

Hostess & Machine Operator

Walt Disney World
06.2000 - 09.2016
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experiences at multiple operation locations.
  • Maintained equipment in operating condition by performing maintenance and repair.
  • Trained and assisted new and cross-trained members of the company on regular business operations, policies, and safety procedures.

Trainer and lead

Walt Disney Company
06.2006 - 08.2007
  • For the Safety in Motion (SIM) for the, Taught multiple classes in SIM strategy and safety regulations.

Education

Bachelor of Science - Business Administration & Management

Valencia College
Orlando, FL
12.2022

Skills

  • Verbal & Written Communication
  • Teamwork
  • Employee Relations
  • Decision Making
  • Leadership
  • Training & Development
  • MS suite
  • Emphatic & Optimist
  • Strategic thinking
  • Coaching and Mentoring
  • Superb Customer Service Skills
  • Organizational Skills

Certification

  • Technical Certificate in Business Management
  • (06/2017 - 12/2022)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Financial Aid Clerk

Valencia College
06.2017 - 04.2022

Trainer and lead

Walt Disney Company
06.2006 - 08.2007

Hostess & Machine Operator

Walt Disney World
06.2000 - 09.2016

Bachelor of Science - Business Administration & Management

Valencia College
Jennifer Diaz-Santana