AITOR AVILA
Newark,NJ
Summary
Motivated High School Student with hands-on experience in customer service and food preparation. Delivered exceptional customer support and effectively managed order preparation through strong communication and teamwork skills. Committed to reliability and adaptability in fast-paced environments, consistently achieving quality results.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Club Metro USA
Newark, NJ
10.2026 - Current
- Greeted Club Metro USA members and visitors at front desk
- Answered phones and routed calls to appropriate departments
- Processed membership inquiries, sign-ups, and account updates
- Checked in guests and verified member access credentials
- Handled cash, payments, and receipt records
- Resolved member questions and concerns with professional service
Online Reseller
Depop
07.2025 - 08.2027
- Sold clothing items online through various marketplaces. and other items through online marketplaces.
- Created product listings and managed pricing.
- Communicated with potential buyers and answered product questions.
- Negotiated with customers to finalize sales.
- Prepared and packaged sold items for shipment.
Food Pantry Assistant
Newark Rutgers Food Pantry
Newark, USA
09.2023 - 09.2023
- Reviewed customer recipes to select and gather appropriate food items for orders.
- Prepared food bags according to customer orders and needs.
- Maintained accuracy and organization while efficiently preparing food bags for customers.
- Delivered completed orders directly to customers, ensuring satisfaction with the service.
- Provided friendly and respectful customer service to community members.
- Communicated with customers and helped create a welcoming experience.
Construction Laborer
- Contributed to construction efforts by assisting with labor and material handling.
- Assisted in moving, organizing, and preparing materials for construction projects.
- Used basic tools and equipment while following instructions.
- Utilized basic tools and equipment to complete tasks according to safety guidelines.
- Developed teamwork, reliability, problem-solving, and hands-on work skills.
Education
HIGH SCHOOL - AP English, AP Spanish, college-level coursework
East Side High School
Newark, NJSkills
- Online Selling
- Sales and Negotiation
- Order Preparation
- Product Organization
- Attention to Detail
- Organization
- Time Management
- Customer Service
- Communication
- Collaborative teamwork
- Problem Solving
- Adaptability & Flexibility
- Fast Learning
- Reliability
Languages
- English, Fluent
- Spanish, Fluent
Trainings Programs
- English, Fluent
- Spanish, Fluent
Timeline
Front Desk Receptionist
Club Metro USA
10.2026 - Current
Online Reseller
Depop
07.2025 - 08.2027
Food Pantry Assistant
Newark Rutgers Food Pantry
09.2023 - 09.2023
Construction Laborer
HIGH SCHOOL - AP English, AP Spanish, college-level coursework
East Side High School