Ma. Aive B. Acompañado
Imus City,Cavite
Summary
Banking professional with over 10 years of experience in commercial loan booking, branch operations, and loan payments. Knowledgeable in banking products, services, and financial policies, with a strong focus on accuracy, efficiency, and regulatory compliance.
Overview
11
11
years of professional experience
Work History
Loans Payment & Settlements Officer
Philippine Bank of Communications
11.2023 - Current
- Processed settlement transactions accurately and efficiently to ensure timely completion
- Serves as a reliable support for Commercial Loan payment inquiries and issue resolution
- Managed high-volume transactions and approvals, prioritizing tasks to meet tight deadlines and maintaining attention to detail
- Trained and guided a Management Trainee on loan payment processes
Service/Sales Associate
Sterling Bank of Asia
08.2023 - 11.2023
- Conducts face to face interview with clients for account opening
- Manages time deposit placements in both peso and dollar accounts
- Handles cash and over the counter transactions, including deposits, withdrawals, and check processing such as clearing, BP checks, and on-us check deposits
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction
Accounting Assistant
Philippine Business Bank
05.2023 - 07.2023
- Recording petty cash transactions; resolved discrepancies and ensured the correctness of accounts’ balances.
- Verifying daily cash transactions and withdrawals
- Clearing checks and ensuring they are processed accurately
- Contributing to the overall financial operations and administrative tasks within the branch
Customer Service Assistant
Philippine Business Bank
05.2021 - 05.2023
- Review client information and account opening documents to ensure compliance with the bank policy
- Updates KYC forms and clients’ profiles according to policy requirements.
- Responsible for AML Monitoring and daily filing of CTR
- Perform Due Diligence on new and existing customers
Teller
Philippine Business Bank
10.2018 - 05.2021
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Processed customer transactions promptly, minimizing wait times
- Ensured authenticity of cash, checks, and other accountable forms.
Loans Processor
Philippine Bank of Communications
05.2015 - 08.2018
- Receives loan documents from Account Officers and ensures completeness prior to processing
- Ensures approved terms and conditions set forth in Credit Application and Offering ticket are followed
- Monitors maturities and interest repricing of loans
- Upheld complete confidentiality of all submitted information according to release guidelines
Education
Bachelor of Science - Business Management, Financial Management
CAVITE STATE UNIVERSITY
Cavite01-2015
Skills
- Strong attention to detail
- Data-driven analysis
- Effective communication
- Time management
Timeline
Loans Payment & Settlements Officer
Philippine Bank of Communications
11.2023 - Current
Service/Sales Associate
Sterling Bank of Asia
08.2023 - 11.2023
Accounting Assistant
Philippine Business Bank
05.2023 - 07.2023
Customer Service Assistant
Philippine Business Bank
05.2021 - 05.2023
Teller
Philippine Business Bank
10.2018 - 05.2021
Loans Processor
Philippine Bank of Communications
05.2015 - 08.2018
Bachelor of Science - Business Management, Financial Management
CAVITE STATE UNIVERSITY