Aixa Hierro Reynoso
Plainwell,MI
Summary
Innovative and enthusiastic college student majoring in CIS with a passion for critical thinking/ problem-solving and sharing a love for technology and business.
Overview
1
1
year of professional experience
Work History
Personal Banker II
Sturgis Bank & Trust
09.2023 - Current
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Teller II
Arbor Financial Credit Union
12.2022 - 09.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
Associate of Applied Science - Computer Information Systems
Kalamazoo Valley Community College
Kalamazoo, MI08.2024
Skills
- Financial Advisement
- Opportunity Identification
- Financial Product Knowledge
- Attention to Detail
- Bilingual (Spanish & English)
- Microsoft Programs
- Problem-Solving
- Time Management
Secretary for the Kalamazoo Rotaract Club
As the secretary, I respond to correspondence received by the club and work with the club president to set up a process for responding to e-mails, letters, and faxes. Special notices. I also run all social media accounts as well as sending out special notices to club members.
Timeline
Personal Banker II
Sturgis Bank & Trust
09.2023 - Current
Teller II
Arbor Financial Credit Union
12.2022 - 09.2023
Associate of Applied Science - Computer Information Systems
Kalamazoo Valley Community College
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