Aiyana Johnson
Schertz
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess /Restaurant Server
Noli's Vite
04.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating seating arrangements for optimal efficiency.
- Assisted servers by communicating guest needs and special requests accurately.
- Maintained cleanliness of dining areas, enhancing overall guest experience.
- Handled guest inquiries and complaints with professionalism, ensuring satisfaction.
- Collaborated with kitchen and waitstaff to streamline service flow during peak hours.
Education
Bachelor of Science - Nursing
University of The Incarnate Word
San Antonio, TX05-2028
High School Diploma -
Byron P. Steele High School
Cibolo05-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Interactive communication skills
- Exceptional communication
Certification
CPR
First Aid
Clinical Medical Assisting (CCMA)
OSHA
Timeline
Hostess /Restaurant Server
Noli's Vite
04.2024 - Current
Bachelor of Science - Nursing
University of The Incarnate Word
High School Diploma -
Byron P. Steele High School