Aiyana Montes
Middletown,CT
Summary
A committed student with a desire to take on new challenges. Possesses experience in customer service and management. Strong work ethic, adaptability, and multitasking. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
CNA
Covenant Living in Cromwell
Cromwell, CT
11.2023 - 04.2025
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Answered patient call lights promptly and responded to requests appropriately.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Transported residents within the facility as needed.
- Provided emotional support to family members during difficult times.
- Monitored food intake and output as directed by nursing staff.
Machine Operator
Supermill
Berlin, CT
01.2024 - 05.2024
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Troubleshoot malfunctions in equipment or processes.
- Carry out regular safety checks on machinery prior to operation.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Monitor the feed and speed of machines during the machining process.
- Collaborate with other departments when necessary for successful completion of projects.
- Inspect finished workpieces to ensure conformance with specifications.
- Adjusted machine settings according to production requirements.
- Set up and operate machine tools to produce precision parts and instruments.
Manager
Journeys Shoes
Farmington/Manchester, CT
10.2021 - 03.2023
- Conducted performance reviews for team members.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Managed daily operations of the facility such as scheduling staff shifts, assigning duties, monitoring progress and resolving issues.
- Taught staff upselling techniques to meet revenue targets.
Brand Representative/Retail Keyholder
Abercrombie & Fitch Kids
Farmington, CT
08.2020 - 11.2021
- Employed basic selling techniques to engage with customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
EC Goodwin Technical High School
New Britain, CT06-2020
Some College (No Degree) - Health Sciences
University of Hartford
West Hartford, CTNortheast Medical Institute
East Hartford, CTSkills
- Patient care
- Vital sign assessment
- Infection control
- HIPAA compliance
- Charting documentation
- Patient transportation
- Team leadership
- Emotional support
- Conflict resolution
- Staff training
- Customer service
- Effective communication
- Maintaining confidentiality
- Patient transfers
- Flexibility and adaptability
- Alzheimer's and dementia care
- CNC programming
- Blueprint reading
- Equipment maintenance
- Quality control
- Precision measurement
- Safety standards
- Attention to detail
- Part inspection
- Machine loading
- Hand and power tools
- Computer skills
- Deburring techniques
- Machine setup
- Setting up machines
- Facility cleaning
- Precision measuring
- Surface grinding
- Child development
- Diaper changing
Timeline
Machine Operator
Supermill
01.2024 - 05.2024
CNA
Covenant Living in Cromwell
11.2023 - 04.2025
Manager
Journeys Shoes
10.2021 - 03.2023
Brand Representative/Retail Keyholder
Abercrombie & Fitch Kids
08.2020 - 11.2021
High School Diploma -
EC Goodwin Technical High School
Some College (No Degree) - Health Sciences
University of Hartford
Northeast Medical Institute